DAT-72 Backup Tape drive

[tauro]

Hi, I am unable to eject the tape from the drive. Is there a way to remove without shutting down server and removing drive and basically physically dimantling the tape drive?
I have exusted all other options.

[Khairy]

hi,

more info is needed. Is this external tape drive in hpux system? if it does, you can deattach the tape drive online.

assuming the tape drv is 0m
# rmsf -a /dev/rmt/0mnb


Rgds

[Víctor Cespón]

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00057819

The standard procedure is to power-cycle the server containing the drive, holding the eject button as it starts.

[tauro]

Hi, thanks for the prompt reply.

Sorry I should have included more info.
This is an internal SCSI tape drive.
The Server is an HP ProLiant ML350 G4 Server.
Tape drive is a HP DAT72 Digital Storage Works.
Tapes are HP DDS5 36/72GB.
Backup Software is Symantec Veritas Backup Exec 10 for windows Servers.

The tape drive light is blinking constantly.
I have tried holding in eject button for 20 to 30 seconds to no avail.
Should a restart force the ejection?

[Víctor Cespón]

Power off server, disconnect the SCSI cable from the drive. Power on server while holding the eject button of the drive.

If it does not come out that way, log a support call for a tape drive replacement.

[tauro]

Thank you,

I will try these procedures and report my results.
The logs reported that the tapes had come to there end of life.
I purchased a new set of tapes and created a new set within Backup Exec.
It lasted about a week before the tape drive itself failed with a tape still in the drive.
I well let you know how I get on.

[tauro]

Hi, I managed to get the backup tape from the drive after a reboot.
Unfortunalty it looks like a new drive will be required.
Thank you for your help and support.

Regards,

Sean.