DAT24i firmware downgrade

[Martin_54]

Hi,

I just upgraded my DAT drive's firmware from L105 to L111. Now the backup software aborts every time reporting an I/O Error (Write Error). I tested the drive (a C1555D, recognized as C1537A) using the HP Library & Tape Tools. The test utility recognizes the drive, connection and drive self test work fine. When performing a read/write test, the write error occurs and the amber LED is blinking. The drive's head and capstan are absolutely clean, the tape I used is new.

I blame the firmware for that and so I'd like to downgrade it again. Where do I get the password needed for downgrading?
Or is there any other explanation for this fault?

Thanks for your help.

[Steve W]

The forums don't permit me to post these passwords anymore, so reply with your email address and I will send you it. Otherwise you need to call HP Support to obtain one. BTW, I've not heard of r/w problems *after* upgrading firmware.

[Martin_54]

Hi Steve,

here's my email address: mh1@onlinehome.de

Thank you very much for your help.

[Martin Rosik]

Hi,

I've exactly the same problem with my C1537A. I'd be great if someone can send me the password too.

Thx, Martin

[grigor]

Hi,

I've exactly the same problem with my C1537A. I'd be great if someone can send me the password too.

Grigor Mishkov
g.mishkov@bells-security.com

[Roman Woroch]

Same here. Now getting desparate. (1555 rptd as 1537 on LH3). Want to try DOWNGRADE as well, if it works.

Thanks,
RTW
freeform@dccnet.com

[Arimo Laine_2]

Hi

Might sound a stupid question... but has anyone tried updating the backup SW after FW update?

Arimo

[madoc]

Instead of posting or dealing with incremental postings for passwords, which are temporary in nature then I advise you to contact your local HP telephone support and ask for one.......

http://productfinder.support.hp.com/tps/CLC?h_tool=phone