Storage Boards Cleanup
To make it easier to find information about HPE Storage products and solutions, we are doing spring cleaning. This includes consolidation of some older boards, and a simpler structure that more accurately reflects how people use HPE Storage.
Tape Libraries and Drives
cancel
Showing results for 
Search instead for 
Did you mean: 

DAT40 Tape Drive

Ramakrishnan N
Occasional Visitor

DAT40 Tape Drive

We had installed HP Sure store DAT 40 internal SCSI drive in our server with windows 2000 server which was working fine. When we upgraded OS Windows 2000 to Windows 2003 the same is not working. Can some one help us?

Thanks in advance
5 REPLIES
Kurt Beyers.
Honored Contributor

Re: DAT40 Tape Drive

Hi,

Is the tape drive detected by the BIOS during the startup of the server?

Do you see the tape drive in the Windows device manager?

Kurt
Mahesh Kumar Malik
Honored Contributor

Re: DAT40 Tape Drive

Hi Ramakrishnan

See if drive is seen in Device Manager. If yes, upgrade the driver to latest one.

Regards
Mahesh
Ramakrishnan N
Occasional Visitor

Re: DAT40 Tape Drive

Hi Mahesh and Kurt,

Thanks for the reply,

Is the tape drive detected by the BIOS during the startup of the server?

YES, We do see

Do you see the tape drive in the Windows device manager?

Yes, We do see

upgrade the driver to latest one.

We have done this task also

We are able test with HP StorageWorks Library and Tape Tools. But when we try to take backup it fails. I have attached the error messages with this reply please check this.
Marino Meloni_1
Honored Contributor

Re: DAT40 Tape Drive

Hi,
I do not know what Backup SW you used in the past and which you use now, but did yo tryed with brand new cartridge and or did you format the cartridge first? sound like you are using different block size.
Also there was some Qarticle from Microsoft related to problems with NTBackup
anand_53
Advisor

Re: DAT40 Tape Drive

Hi,
Try disabling the default windows storage service(Removable Storage Service) from services.msc.
and make sure that you have the latest softpaq and psp from HP.com.