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тАО05-15-2002 04:06 AM
тАО05-15-2002 04:06 AM
DLT 818 Tape Will Not Eject?
Thanks!
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тАО05-15-2002 04:22 AM
тАО05-15-2002 04:22 AM
Re: DLT 818 Tape Will Not Eject?
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тАО05-15-2002 07:07 AM
тАО05-15-2002 07:07 AM
Re: DLT 818 Tape Will Not Eject?
There is a document that covers this...
http://www.hp.com/cposupport/information_storage/support_doc/lpg70405.html
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тАО05-15-2002 08:30 AM
тАО05-15-2002 08:30 AM
Re: DLT 818 Tape Will Not Eject?
If you can, update the library firmware to 2.12 which has several retries for drive unload problems that were not in earlier releases.
You mention that the front panel reports "NO DRIVE". This almost always means a drive hard failure and will require a service call. It means that the drive is not responding to serial communciation commands. Usually it won't respond to SCSI commands either when this occurs. There is one corner case that can occur with 2.07 and 2.10 firmware when the drive has a momentary failure and is able to recover after a reset that is fixed in 2.12 so if the drive is functional at all it will work with 2.12.
You can download the Library and Tape Tools utility for HP-UX or Windows from the support web page. This tool will allow you to download firmware and will pull error information from the drive an library. Here is a link to that tool:
http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNum=C6282NB&prodName=hp+surestore+818+dlt+autoloader&locale=en_US&taskName=download+drivers+%26+software&taskId=8418&prodSeriesId=63827&prodTypeId=12169&prodSeriesName=hp+surestore+818+dlt+autoloaders
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тАО05-16-2002 03:30 AM
тАО05-16-2002 03:30 AM
Re: DLT 818 Tape Will Not Eject?
Thanks!!