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тАО11-14-2002 12:46 AM
тАО11-14-2002 12:46 AM
DLT tape drive nightmare! Please help.
In the last month we have had serious problems with this tape drive, having it replaced 5 or 6 times under a carepaq warranty.
When we put a tape in, whether new or old, we have the dreaded buzzing noise and then the cleaning light comes on. The same happens with the cleaning tape. Eventually we can get the drive to accept the tape and try to run the backup. It fails at the beginning, middle and verify of the backup on almost every occasion. The errors reported are that it cannot read the data, write the data and hardware fault.
We have tried to illiminate software problems by trying the NT Backup but that also fails with a hardware fault.
It is driving us mad as we can only get about 1 deccent backup a week on our most important file server.
Has anyone any idea how we can get round this?
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тАО11-14-2002 01:02 AM
тАО11-14-2002 01:02 AM
Re: DLT tape drive nightmare! Please help.
(btw this question is better posted under some proliant or tapedrive forum, since this is the hpux forum)
Goodluck
Donald
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тАО11-14-2002 01:29 AM
тАО11-14-2002 01:29 AM
Re: DLT tape drive nightmare! Please help.
Eugeny
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тАО11-14-2002 01:32 AM
тАО11-14-2002 01:32 AM
Re: DLT tape drive nightmare! Please help.
I don't think this is a drive problem, if you have replaced the drive several times and still have the same problem. Is it possible for you to test the drive on another computer ?
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тАО11-14-2002 01:43 AM
тАО11-14-2002 01:43 AM
Re: DLT tape drive nightmare! Please help.
The buzzing sound is normal when the tape drive is just switched on.
Maybe you have bad cartidges. I once had a similar problem and was solved by replacing the cartidges with new ones.
HTH,
Vince
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тАО11-14-2002 02:03 AM
тАО11-14-2002 02:03 AM
Re: DLT tape drive nightmare! Please help.
We have put new tapes in.
The temp is 31 degrees c.
I have attatched a file with the various error messages.
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тАО11-14-2002 02:15 AM
тАО11-14-2002 02:15 AM
Re: DLT tape drive nightmare! Please help.
I saw these problems you have when temp around the drive was 28C but drive had reported 43C inside and it caused write/read/crc errors. I recommend you to get this drive out of the server to well cooling place with ~24C around and try operate it in these conditions
Eugeny
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тАО11-14-2002 03:32 AM
тАО11-14-2002 03:32 AM
Re: DLT tape drive nightmare! Please help.
I have installed teh tools software but could you tell me where to find teh temperatures.
Thanks
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тАО11-14-2002 03:48 AM
тАО11-14-2002 03:48 AM
Re: DLT tape drive nightmare! Please help.
Eugeny
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тАО11-14-2002 03:54 AM
тАО11-14-2002 03:54 AM