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тАО04-21-2005 09:48 PM
тАО04-21-2005 09:48 PM
Data Protector Error using Autoloader 1/8 + Ultrium 460
- Proliant DL380
- HP 64-bit/133MHz Dual Channel SCSI U320 Adapter
- Autoloader hp StorageWorks 1/8 Ultrium 460
- Data Protector 5.5
- Windows 2003
I have run Tests on HP L&TT and all looks fine. I am able to test both items:Autoloader and Drive.
I have installed Data Protector 5.5 and when using Autoconfigure Device , Data Protector creates the following structure:
- HP ThinStor AutoLdr 1/8
- HP:Ultrium 2-SCSI_1
I am able to see all 8 slots but when I am trying to format a tape I find error [Major] [90:51]. I was searching about this error code but nothing found.
Any ideas?
This is the complete session:
[Normal] From: MMA@server001.maternidadbelen.local "HP:Ultrium 2-SCSI_1_server001" Time: 22/04/2005 10:48:58
STARTING Media Agent "HP:Ultrium 2-SCSI_1_server001"
[Normal] From: MMA@server001.maternidadbelen.local "HP:Ultrium 2-SCSI_1_server001" Time: 22/04/2005 10:49:01
By: UMA@server001.maternidadbelen.local@scsi4:0:0:0
Loading medium from slot 1 to device Tape0:0:5:0C
[Normal] From: MSM@server001.maternidadbelen.local "HP:Ultrium 2-SCSI_1_server001" Time: 22/04/2005 10:49:51
Data Protector foreign medium "1501a8c0:4267fabf:19ac:0001" found.
Medium not found in the Data Protector Internal Database.
Initialization allowed.
[Normal] From: MMA@server001.maternidadbelen.local "HP:Ultrium 2-SCSI_1_server001" Time: 22/04/2005 10:49:51
Tape0:0:5:0C
Initializing new medium: "_MB1_1"
[Major] From: MMA@server001.maternidadbelen.local "HP:Ultrium 2-SCSI_1_server001" Time: 22/04/2005 10:59:57
[90:51] Tape0:0:5:0C
Cannot write to device ([1117] No se puede ejecutar el proceso debido a un error del dispositivo de E/S. )
[Major] From: MMA@server001.maternidadbelen.local "HP:Ultrium 2-SCSI_1_server001" Time: 22/04/2005 11:00:02
Initialization of medium failed.
[Normal] From: MMA@server001.maternidadbelen.local "HP:Ultrium 2-SCSI_1_server001" Time: 22/04/2005 11:00:26
By: UMA@server001.maternidadbelen.local@scsi4:0:0:0
Unloading medium to slot 1 from device Tape0:0:5:0C
[Normal] From: MMA@server001.maternidadbelen.local "HP:Ultrium 2-SCSI_1_server001" Time: 22/04/2005 11:00:40
COMPLETED Media Agent "HP:Ultrium 2-SCSI_1_server001"
============================================================================
0 media out of 1 successfully initialized.
============================================================================
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тАО04-21-2005 10:20 PM
тАО04-21-2005 10:20 PM
Re: Data Protector Error using Autoloader 1/8 + Ultrium 460
Select Device on the Data Protector 5.5 right-click and select scan.
After scanning you should format tape and place in a your media pool.
Good luck
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тАО04-21-2005 11:28 PM
тАО04-21-2005 11:28 PM
Re: Data Protector Error using Autoloader 1/8 + Ultrium 460
Could you translate this in English:
"No se puede ejecutar el proceso debido a un error del dispositivo de E/S."
Do you get the same error with another tape? Can you write to the tape with NT backup?
Disable the Windows medium changer and tape drive in the device manager of Windows as well. And redefine then the hardware paths in DP (scsix:y:zC instead of tapex:y:zC).
regards,
Kurt
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тАО04-21-2005 11:32 PM
тАО04-21-2005 11:32 PM
Re: Data Protector Error using Autoloader 1/8 + Ultrium 460
English traslation: Unable to exec the process due to a I/O device error
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тАО04-22-2005 01:34 AM
тАО04-22-2005 01:34 AM
Re: Data Protector Error using Autoloader 1/8 + Ultrium 460
Disable the Windows drivers for the tape and medium changer in the device manager.
Disable the Removable Storager service in the Windows services too.
Redefine the autoloader again and try once more the format.
best regards,
Kurt
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тАО04-22-2005 03:22 AM
тАО04-22-2005 03:22 AM
Re: Data Protector Error using Autoloader 1/8 + Ultrium 460
- Disable Autoloader in Windows Device Manager
- Disable Tape Drive in Windows Device Manager
- Stopped and disable Windows Removable Storage Manager Service
But... error remains there.
I am sending the new output of the format proccess:
[Normal] From: MMA@server001.maternidadbelen.local "HP:Ultrium 2-SCSI_1_server001" Time: 22/04/2005 17:02:12
STARTING Media Agent "HP:Ultrium 2-SCSI_1_server001"
[Normal] From: MMA@server001.maternidadbelen.local "HP:Ultrium 2-SCSI_1_server001" Time: 22/04/2005 17:02:15
By: UMA@server001.maternidadbelen.local@scsi4:0:0:0
Loading medium from slot 1 to device scsi4:0:5:0C
[Normal] From: MSM@server001.maternidadbelen.local "HP:Ultrium 2-SCSI_1_server001" Time: 22/04/2005 17:03:15
Data Protector foreign medium "1501a8c0:42690a11:02a4:0001" found.
Medium not found in the Data Protector Internal Database.
Initialization allowed.
[Normal] From: MMA@server001.maternidadbelen.local "HP:Ultrium 2-SCSI_1_server001" Time: 22/04/2005 17:03:15
scsi4:0:5:0C
Initializing new medium: "_MB1_3"
[Major] From: MMA@server001.maternidadbelen.local "HP:Ultrium 2-SCSI_1_server001" Time: 22/04/2005 17:13:21
[90:51] scsi4:0:5:0C
Cannot write to device ([1117] No se puede ejecutar el proceso debido a un error del dispositivo de E/S. )
[Major] From: MMA@server001.maternidadbelen.local "HP:Ultrium 2-SCSI_1_server001" Time: 22/04/2005 17:13:26
Initialization of medium failed.
[Normal] From: MMA@server001.maternidadbelen.local "HP:Ultrium 2-SCSI_1_server001" Time: 22/04/2005 17:13:50
By: UMA@server001.maternidadbelen.local@scsi4:0:0:0
Unloading medium to slot 1 from device scsi4:0:5:0C
[Normal] From: MMA@server001.maternidadbelen.local "HP:Ultrium 2-SCSI_1_server001" Time: 22/04/2005 17:14:04
COMPLETED Media Agent "HP:Ultrium 2-SCSI_1_server001"
============================================================================
0 media out of 1 successfully initialized.
============================================================================
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тАО04-22-2005 06:10 AM
тАО04-22-2005 06:10 AM
Re: Data Protector Error using Autoloader 1/8 + Ultrium 460
I was trying "Force operation" and I have set InitOnLoose to 1 at global variables but I remains with error and with Foreign mediums.
Any suggestions?
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тАО04-22-2005 06:56 AM
тАО04-22-2005 06:56 AM
Re: Data Protector Error using Autoloader 1/8 + Ultrium 460
Can you write to a tape with eg Windows NT backup (enable the tape device driver first again)? Just to exclude the possibility of a hardware problem with the autoloader.
What block size are you using? The default block size (64 kb) is fine of course.
Kurt
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тАО04-24-2005 09:57 PM
тАО04-24-2005 09:57 PM
Re: Data Protector Error using Autoloader 1/8 + Ultrium 460
I have default block size (64 k).
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тАО04-26-2005 01:40 AM
тАО04-26-2005 01:40 AM
Re: Data Protector Error using Autoloader 1/8 + Ultrium 460
in the
expand drives,and select your drive, select drive in the properties and SCSI adress of data drive