Storage Boards Cleanup
To make it easier to find information about HPE Storage products and solutions, we are doing spring cleaning. This includes consolidation of some older boards, and a simpler structure that more accurately reflects how people use HPE Storage.
Tape Libraries and Drives
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Destination location cap magazine missing during move media using CTL

apple
Super Advisor

Destination location cap magazine missing during move media using CTL

Dear Commandview TL gurus,
I would like to seek your advice. I would like to move media from slot to mail slot, but it gave me this error. is it something to do with our mail slot drives? Hope to hear from you. Attached is the screen shot.
2 REPLIES
Matti_Kurkela
Honored Contributor

Re: Destination location cap magazine missing during move media using CTL

Too bad you did not identify the type of your tape library.

In some tape libraries, the "mail slot" is contained in a "tape magazine": a detachable box that can take multiple tapes. If the box is missing, the robot may refuse to move tapes there, because the tapes would be dropped to the bottom of the magazine slot and might be damaged or stuck there.

Or does your tape library model allow the conversion of mail slots into drive slots, for capacity expansion? In that case, the message might mean the location is no longer recognized as a mail slot after it has a drive installed. In that case, it should be addressable as a drive slot.

See the documentation of your tape library.

MK
MK
apple
Super Advisor

Re: Destination location cap magazine missing during move media using CTL

Dear Sir,
eml tape library.