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Device drivers hang when libraries are opened

Ayman Altounji
Valued Contributor

Device drivers hang when libraries are opened

Does anyone have a solution to the problem of Veritas Backup Exec being unable to access DLT hardware through Fibre Channel when ever the tape libraries are opened?

The Drivers, both in NT and Veritas appear OK, but whenever a job is started they are always "Pending". Affected servers required a reboot to solve the problem.

Because the fibre channel backup solution is connected to so many server this is becoming a real pain in the live environment.

Any help much appreciated.
1 REPLY
Ayman Altounji
Valued Contributor

Re: Device drivers hang when libraries are opened

If the door is opened there is an interlock signal that's set high and that may be what's causing the problem.