Storage Boards Cleanup
To make it easier to find information about HPE Storage products and solutions, we are doing spring cleaning. This includes consolidation of some older boards, and a simpler structure that more accurately reflects how people use HPE Storage.
Tape Libraries and Drives
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Drive status Cleaning Required on MSL2024

r1919
Advisor

Drive status Cleaning Required on MSL2024

I have MSL2024 tape library. Not long ago I see that status drive 1 is Ready / Cleaning Required.
I cleaned this drive and replace old tape in library but after each operations with tape drive status becomes Ready / Cleaning Required and tape marked is Media Error.
Please help.
9 REPLIES
Bhavnish Kamboj (BK)
Trusted Contributor

Re: Drive status Cleaning Required on MSL2024

Please check if cleaning tape is still have life or end.

What firmware of the drives right now and did you performed any test from L&TT?

Thanks,
BK
r1919
Advisor

Re: Drive status Cleaning Required on MSL2024

Cleaning tape is new.
Library Firmware is 5.00
Drive Firmware is S63W.
Tests are performed for the library.
Test for drive contain errors:
1."LTO Media Assessment test"
Please run the LTO Drive Assessment Test with new or known good media to
|__ check the operation of your drive first.
The LTO Drive Assessment Test has either:
- failed, was aborted, or
- not been run on this drive, or
- has not passed with sufficient margin to assess this data cartridge, or
- was run too long ago, or
- was not run using the default options.
If the drive is unable to pass the LTO Drive Assessment Test with sufficient
margin, then it is possible to run the LTO Media Assessment Test with
the "Allow suspect drive" test option set, but the accuracy of the results
cannot be guaranteed.
Testing has completed and some problems were found.
2. "LTO Drive Assessment test"
The Short Erase operation failed to complete.
Bhavnish Kamboj (BK)
Trusted Contributor

Re: Drive status Cleaning Required on MSL2024

Seems the mechanical issue within the drive probably writing head, as with good media also its unable to run the tests.

Has the drive replaced so far or not?
r1919
Advisor

Re: Drive status Cleaning Required on MSL2024

Library contens two drive. And both give this error within a week.
Drives were installed 3 years ago.
Sudhakar Subramaniam
Trusted Contributor

Re: Drive status Cleaning Required on MSL2024

Try inserting known good media and run the test.If that fails the drive needs to be replaced.
LTT Team
Valued Contributor

Re: Drive status Cleaning Required on MSL2024

1. clean the drive twice.
2. load a good media (preferably a new one) to this drive

3. Start L&TT and run LTO drive assessment test on this drive.
4. Once the test is finished, load another good cartridge to the drive
5. Run LTO assessment test again.


let us know the results of the test.
r1919
Advisor

Re: Drive status Cleaning Required on MSL2024

for L&TT CPE Team:

The Short Erase operation failed to complete.
Byte2 0x0 SenseCode 0x0 SenseQual 0x0
The Short Erase operation failed to complete.
Byte2 0x0 SenseCode 0x0 SenseQual 0x0
The LTO Drive Assessment Test has checked the history and/or operation of the selected drive, and
problems have been reported.
The drive is no longer recommended for use.
Please contact hp support for further assistance.
LTT Team
Valued Contributor

Re: Drive status Cleaning Required on MSL2024

Hi,

If the above is the result of the second assessment test, and if the cartridges used for the test were good, the drive needs to be replaced.
r1919
Advisor

Re: Drive status Cleaning Required on MSL2024

Thanks to all