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тАО03-09-2014 03:55 AM - edited тАО03-09-2014 06:10 AM
тАО03-09-2014 03:55 AM - edited тАО03-09-2014 06:10 AM
EML E-Series
When i try to upgrade the firmware of Interface controller i will fail as shown on hte picture
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тАО03-09-2014 11:32 PM
тАО03-09-2014 11:32 PM
Re: EML E-Series
What is the status for the OC in command view?
Try to reboot the IC first.
Hope this helps!
Regards
Torsten.
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those who understand binary, and those who don't.
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тАО03-10-2014 04:39 AM
тАО03-10-2014 04:39 AM
Re: EML E-Series
thanks for your replay
i tried that and shows this message:
[[5039] Can't run operation REBOOT_OBJECTS_OPID because FIRMWARE_DOWNLOAD is already running.; nested exception is:
com.hp.commandview.tape.common.util.exceptions.ImEmfServerException: [5039] Can't run operation REBOOT_OBJECTS_OPID because FIRMWARE_DOWNLOAD is already running.]
even i tried to reboot the library many times but always keep showing this message:
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тАО03-10-2014 06:13 AM
тАО03-10-2014 06:13 AM
Re: EML E-Series
- park the robot (select "open door" on the front panel), power cycle the library (switch it off).
After power-on check the status again.
Hope this helps!
Regards
Torsten.
__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.
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тАО03-11-2014 12:42 AM
тАО03-11-2014 12:42 AM
Re: EML E-Series
hello Torsten
i trid your method
still same problem
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тАО03-11-2014 05:49 AM - edited тАО03-11-2014 05:50 AM
тАО03-11-2014 05:49 AM - edited тАО03-11-2014 05:50 AM
Re: EML E-Series
First get the CLI credentials from here
it is
Username: cliadmin
Password: clipwd
then telnet to the library and perform:
> show library info
> show library status
> show firmware rev
> show interface status all
Hope this helps!
Regards
Torsten.
__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.
__________________________________________________
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тАО03-11-2014 07:27 AM
тАО03-11-2014 07:27 AM
Re: EML E-Series
thanks for your help
i have done what you mentioned please have alook at the results :
###########################################################################
Linux 2.6.13.4 (IM) (17:23 on Tuesday, 11 March 2014)
IM login: cliadmin
Password:
Welcome to the Interface Manager Command Line Interface.
Type 'help' at the prompt for context-sensitive help.
/>show library info
All tape library information
Component Status Description
--------------------- ------- ------------------------------------------------
Advanced Features
Secure Manager Yellow Secure Manager inoperative - One or more inter
face controller device map(s) are out of synch
ronization with the access control settings. P
lease run the "Synchronize" action available o
n the Secure Manager page.
Encryption Key Mgr Green Disabled - Backup Software is currently select
ed as the Key Manager
System Health Red One or more storage system components are in a
n error state.
Library Green Operational
Robotics:
Frame 1 Green Operative; Picker Empty
Sensors:
Frame 1 Green Operative
Drives:
Drive 1 Green Operative; Drive Empty
Drive 2 Green Operative; Drive Empty
Interfaces:
Interface 1 Red Unable to communicate with IFC
Interface Manager Green Operational
Tape library product ID: EML E-Series
Tape library serial number: HU8036102R
Tape library firmware revision: 1493 (7.18.00)
Number of Licensed Capacity licenses: 0
****************************************************************************
Tape library topology
Tape library:
Library Name Serial Number Type Interface WWNN
-------------------- -------------------- ---------------- ------------------
--
EML E-Series HU80361 ########## EML E-Series 100000e002041028
Tape drives:
Drive Num Serial Number Type Interface WWNN
-------------------- -------------------- ---------------- ------------------
--
Drive 1 ########## Ultrium 5-SCSI Direct connect
Drive 2 ########## Ultrium 5-SCSI Direct connect
Interfaces:
Interface Card Interface Name WW Node Name
-------------------- -------------------- ----------------
1 100000e002041028 100000e002041028
/>show library status
Component Status Description
--------------------- ------- ------------------------------------------------
Advanced Features
Secure Manager Yellow Secure Manager inoperative - One or more inter
face controller device map(s) are out of synch
ronization with the access control settings. P
lease run the "Synchronize" action available o
n the Secure Manager page.
Encryption Key Mgr Green Disabled - Backup Software is currently select
ed as the Key Manager
System Health Red One or more storage system components are in a
n error state.
Library Green Operational
Robotics:
Frame 1 Green Operative; Picker Empty
Sensors:
Frame 1 Green Operative
Drives:
Drive 1 Green Operative; Drive Empty
Drive 2 Green Operative; Drive Empty
Interfaces:
Interface 1 Red Unable to communicate with IFC
Interface Manager Green Operational
/>show firmware rev
Current Firmware Revisions
Interface Manager firmware revision: I274
Tape Library firmware revision : 1493 (7.18.00)
Tape Drive firmware revisions:
Drive# Drive Name Firmware Revision
---------- -------------------- -----------------
1 Ultrium 5-SCSI I68S
2 Ultrium 5-SCSI I68S
Interface firmware revision:
Interface# Interface Name Firmware Revision
---------- -------------------- -----------------
1 HP NS E2400FC-4G 5963
/>show interface status all
Interface status:
Firmware Has
Interface Card WW Node Name Status State Mismatch Errors
----------------- -------------------- ------ ------- -------- ------
Interface 1 100000e002041028 Red Online No Yes
/>
##################################################################################
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тАО03-11-2014 07:52 AM
тАО03-11-2014 07:52 AM
Re: EML E-Series
/>show interface status 1
Anything related in command view log?
Hope this helps!
Regards
Torsten.
__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.
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тАО03-11-2014 11:30 PM
тАО03-11-2014 11:30 PM
Re: EML E-Series
hello again,
no matter what operation or command i run it always keep showing this error {operation failed firmware download is running } in fact that is not true, i tried firmware upgrade weeks ago and after that i restarted the library more that 20 times
but still shows same error
thanks again for your cooperation
any advice or recomendation ?
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тАО03-11-2014 11:39 PM
тАО03-11-2014 11:39 PM
Re: EML E-Series
Most likely this IC has a problem and need to be replaced. Consider to call HP support.
Hope this helps!
Regards
Torsten.
__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.
__________________________________________________
No support by private messages. Please ask the forum!
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