EMS message from autoloader

[Vincent Farrugia]

Hello,

I have a Rialto autoloader which is displaying error messages in the log files as follows:

Notification Time: Wed Oct 3 00:15:50 2001

hpux2 sent Event Monitor notification information:

/storage/events/tapes/SCSI_tape/0_2_0_0.1.0 is >= 3.
Its current value is MAJORWARNING(3).



Event data from monitor:

Event Time..........: Wed Oct 3 00:15:49 2001
Severity............: MAJORWARNING
Monitor.............: dm_stape
Event #.............: 225
System..............: hpux2

Summary:
Media changer at hardware path 0/2/0/0.1.0 : Library Illegal Operation


Description of Error:

Illegal operation detected.

Probable Cause / Recommended Action:

A library operation has been attempted that is invalid at this time.

Additional Event Data:
System IP Address...: 10.150.2.5
Event Id............: 0x003bba3c9500000000
Monitor Version.....: B.01.00
Event Class.........: I/O
Client Configuration File...........:
/var/stm/config/tools/monitor/default_dm_stape.clcfg
Client Configuration File Version...: A.01.00
Qualification criteria met.
Number of events..: 1
Associated OS error log entry id(s):
None
Additional System Data:
System Model Number.............: 9000/800/L2000-44
OS Version......................: B.11.00
System Firmware Version.........: unavailable
System Serial Number............: USS40220JK
System Software ID..............: unavailable
EMS Version.....................: A.03.20
STM Version.....................: A.21.00
System Current Product Number...:
System Original Product Number..: A5191A
Latest information on this event:
http://docs.hp.com/hpux/content/hardware/ems/dm_stape.htm#225

v-v-v-v-v-v-v-v-v-v-v-v-v D E T A I L S v-v-v-v-v-v-v-v-v-v-v-v-v



Component Data:
Physical Device Path....: 0/2/0/0.1.0
Inquiry Vendor ID.......: HP
Inquiry Product ID......: C6280-8000
Firmware Version........: 2.10

Polling Information:

Raw TapeAlert Log Data:
0x0000: 2E 00 01 40 00 01 40 01 00 00 02 40 01 00 00 03
0x0010: 40 01 00 00 04 40 01 00 00 05 40 01 00 00 06 40
0x0020: 01 00 00 07 40 01 00 00 08 40 01 00 00 09 40 01
0x0030: 00 00 0A 40 01 00 00 0B 40 01 00 00 0C 40 01 00
0x0040: 00 0D 40 01 00 00 0E 40 01 00 00 0F 40 01 00 00
0x0050: 10 40 01 00 00 11 40 01 00 00 12 40 01 00 00 13
0x0060: 40 01 00 00 14 40 01 00 00 15 40 01 00 00 16 40
0x0070: 01 00 00 17 40 01 00 00 18 40 01 00 00 19 40 01
0x0080: 01 00 1A 40 01 00 00 1B 40 01 00 00 1C 40 01 00
0x0090: 00 1D 40 01 00 00 1E 40 01 00 00 1F 40 01 00 00
0x00A0: 20 40 01 00 00 21 40 01 00 00 22 40 01 00 00 23
0x00B0: 40 01 00 00 24 40 01 00 00 25 40 01 00 00 26 40
0x00C0: 01 00 00 27 40 01 00 00 28 40 01 00 00 29 40 01
0x00D0: 00 00 2A 40 01 00 00 2B 40 01 00 00 2C 40 01 00
0x00E0: 00 2D 40 01 00 00 2E 40 01 00 00 2F 40 01 00 00
0x00F0: 30 40 01 00 00 31 40 01 00 00 32 40 01 00 00 33
0x0100: 40 01 00 00 34 40 01 00 00 35 40 01 00 00 36 40
0x0110: 01 00 00 37 40 01 00 00 38 40 01 00 00 39 40 01
0x0120: 00 00 3A 40 01 00 00 3B 40 01 00 00 3C 40 01 00
0x0130: 00 3D 40 01 00 00 3E 40 01 00 00 3F 40 01 00 00
0x0140: 40 40 01 00


>---------- End Event Monitoring Service Event Notification ----------<

It logs this error once a day on average and no application uses it at the time specified in the above log. Anyone can help please?

Thanks very much in advance.

[Angus Crome]

Hello Vincent;

I get a similar error on my HP A4845A and gave up on fixing it a long time ago. There are two somewhat obvious possibilities (and a plethora of not so obvious ones).

1) Your system is trying to do a poll of devices on that bus (SCSI command) and the particular one it is initiating is unsupported.
One of the SCSI gurus will have to jump in here to tell us which one.
2) Your EMS version is out of date with your current patches. If you update to the same Diagnostics from your currently installed support plus patches, many of these types of issues seem to be cleared up.

I believe the current version from June 2001 is A.03.20.

[Angus Crome]

Oops, sorry, I see that you are already at A.03.20. Do you have predictive installed? If so, it may be polling the bus to see if something is wrong. Come to think of it, I have predictive installed on the machine connected to our library, but we don't have anyway for it to contact the outside world. I wonder if the poll times reflect against the EMS error. Maybe I will uninstall it, to see if my error goes away.

[Vincent Farrugia]

Thanks Angus.

Yesterday I discovered that at 00.15 (the time mentioned in the log), a backup is being performed. It goes like this... the backup is started at 00.00 and finishes as 00.36 or something like that. At 00.15, it seems that something weird happens, but I don't know exactly. The backup seems to be stored well in the tapes.

Maybe we have to go there personally and try to replicate the backup and see after 15 minutes what happens...

Any suggestions are welcome in the meantime.

Thanks