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тАО03-12-2008 10:39 PM
тАО03-12-2008 10:39 PM
ESL 322e Error Secure manager
The ESL322e found the error on Secure manager and cannot connect hosts access manager please find the following.
Health: Secure manager cannot find a device management path to one or more tape drive o library robotics
Description : Secure Manager Feature is disabled because a pat could not be found for the following devices : ROBOT XXXX
License Missing : No
Avanced Access Control : Yes
Custom Device mapping Allowed : No
We need to Please help me find the error
Command view TL : 2.2.00
Firmware
Robotic : 6.20.05
LTO3 : L63W
LTO4 : H36W
Interface manager : I230
Interface Controller : 5936
Thank
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тАО03-12-2008 11:02 PM
тАО03-12-2008 11:02 PM
Re: ESL 322e Error Secure manager
you can restart it from CV, from CLI or from the reset pin
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тАО03-14-2008 12:34 AM
тАО03-14-2008 12:34 AM
Re: ESL 322e Error Secure manager
But I cannnot restart ic because the library is working. how can i check the performance on ic and im. please let me know with command line and cv.
Thank you
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тАО03-14-2008 12:39 AM
тАО03-14-2008 12:39 AM
Re: ESL 322e Error Secure manager
Better to do the reboot when you have low activity on the library, so you are sure the IC will answer to the IM request before it time out.
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тАО03-14-2008 12:58 AM
тАО03-14-2008 12:58 AM
Re: ESL 322e Error Secure manager
I cannot reboot ic (1200 ) it 's error as the following
com.hp.commandview.tape.common.util.exceptions.TLRemoteException: Device Reboot operation timed out
at com.hp.commandview.tape.v2.business.library.support.impl.TaskStatusBuilder.setTimeoutCondition(TaskStatusBuilder.java:323)
at com.hp.commandview.tape.v2.business.library.support.impl.TaskStatusBuilder.setTimeoutCondition(TaskStatusBuilder.java:305)
at com.hp.commandview.tape.v2.business.util.managers.EmfDeviceRebootManager.doOperation(EmfDeviceRebootManager.java:326)
at com.hp.commandview.tape.v2.business.util.managers.EmfDeviceRebootManager.access$200(EmfDeviceRebootManager.java:24)
at com.hp.commandview.tape.v2.business.util.managers.EmfDeviceRebootManager$1.run(EmfDeviceRebootManager.java:264)
at java.lang.Thread.run(Unknown Source)
but ic 2400 is ok. Please help me check the error.
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тАО03-14-2008 01:07 AM
тАО03-14-2008 01:07 AM
Re: ESL 322e Error Secure manager
via CLI you can reboot the IM and if you realy want also the IC
/reboot/interface all >>>>> or you can select the specific 1200 IC
/reboot/mgmt >>>>> for the IM
if this do not succeed, you can use the pin hole on the specific card to issue a reset
last solution is to power cycle the library, but usualy only rebooting the specific component solve the problem if you do not have a Hardware problem
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тАО03-14-2008 01:19 AM
тАО03-14-2008 01:19 AM
Re: ESL 322e Error Secure manager
I will be restart all interface agin.
Thank you