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тАО06-11-2010 03:30 AM
тАО06-11-2010 03:30 AM
ESL 712e Error
Sharjeel
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тАО06-11-2010 05:48 AM
тАО06-11-2010 05:48 AM
Re: ESL 712e Error
Are you using the latest command view version?
Hope this helps!
Regards
Torsten.
__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.
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тАО06-12-2010 09:54 AM
тАО06-12-2010 09:54 AM
Re: ESL 712e Error
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тАО06-13-2010 08:36 PM
тАО06-13-2010 08:36 PM
Re: ESL 712e Error
@Ballard, according to you we need to proceed with this message by slecting YES??
-SS
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тАО06-13-2010 10:24 PM
тАО06-13-2010 10:24 PM
Re: ESL 712e Error
if you like update/upgrade firmware on the ESL, there are spcific step how to do it.
Ask the HP they should be able to provide the step by step manual, or its published on the web site, where did you get the Command View TL.
At first if you don't have some Storage HP engienier on site you should have somebody on the phone, because if you procedure is not correct, it could happen that you will not be able to boot the library and for example you will need to replace the flash card ....
Second thing ask the HP to provide temporary service password for your library, because if you need generate SupportTicket .... without this pass you can't.
it looks like this :
Temporary password is '3AGAPEE3FAYEFS'
Password valid 20 days from 03/03/2008
(Remove ('') for password use)
HP fave a special manual ( if course internal
) how to operate the library in service mode.
So for example if we need to update/upgrade or maintain the library we have always some support from HP. ( on site / remote )
mikap
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тАО06-13-2010 10:41 PM
тАО06-13-2010 10:41 PM
Re: ESL 712e Error
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тАО06-14-2010 07:26 AM
тАО06-14-2010 07:26 AM