Storage Boards Cleanup
To make it easier to find information about HPE Storage products and solutions, we are doing spring cleaning. This includes consolidation of some older boards, and a simpler structure that more accurately reflects how people use HPE Storage.
Tape Libraries and Drives
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ESL 712e sends unknown message

Occasional Contributor

ESL 712e sends unknown message

In HP OpenView I received a trap from an ESL 712e containing an error number 500020.
Searching the manuals, MIBs and the Internet did not give me a description for this error.
Does someone know what this error number means?
Thanks, Martin
Occasional Advisor

Re: ESL 712e sends unknown message

I believe this error is reported when there is a communication problem between the Interface Manager (IM) and the Interface controllers (IFC).
This can happen if there is a drive problem or if an old firmware version is being used.