Storage Boards Cleanup
To make it easier to find information about HPE Storage products and solutions, we are doing spring cleaning. This includes consolidation of some older boards, and a simpler structure that more accurately reflects how people use HPE Storage.
Tape Libraries and Drives
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ESL712e EXTENSION HARDWARE FAILURE

Nunney
Occasional Advisor

ESL712e EXTENSION HARDWARE FAILURE

Hi I've got an error message on the OCP:
0204 8329 EXTENSION HARDWARE FAILURE, is the correct Sense key as below:

Sense Key ASC ASCQ Message Name / Description
4 83 00-BF EXTENSION HARDWARE FAILURE

Am I reading it right as there are no examples in the manual. If I am, how do I fix it?
1 REPLY
gregersenj
Honored Contributor

Re: ESL712e EXTENSION HARDWARE FAILURE

You have got extension failure. - What a stupid answer :)

The extension is the robotics z-axis.
Meaning when its reaching out for the tape, to pull or put the tape in the bin or drive.

2 reasons:
Something is obstructing the extension. Or you have got a defective robotics.

Open door check visually, for anything obviously.
Close door.
Clear message
test robot using the ocp