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ESL712e Error Messages

Nunney
Occasional Advisor

ESL712e Error Messages

Hi I've got an ESL712e which generates the following error message: 005084440472 I've got the ESL service Guide which talks about the error codes but I can't tie the two together, any ideas?
2 REPLIES
rich pattison
Trusted Contributor

Re: ESL712e Error Messages

The error/event codes you get from an ESLe are either 3 hex digits (Cabinet events), or SCSI sk/asc/ascq (6 digits).

The string of numbers you give are similar to an ESLe WWID. Are you sure this is not an identifier, rather than the error information ?. The WWID is read from a barcode inside the library above the drive clusters.

Where is this code being generated - CVTL/OCP/IM/support ticket ??
Nunney
Occasional Advisor

Re: ESL712e Error Messages

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