Ejecting a stuck media

[AL_3001]

Hi Friends,
We use omni data protector for backup. We have two drives, and there is a media stuck in one of the drives. When i try to move it using uma utility (move D1 S31) it gives me the following error:
--------------------------------
/dev/robot> move D1 S31
move: Media load or eject failed.
/dev/robot>
--------------------------------

Kindly advice how to unload the medium from the drive.

Thanks in advance.

[Torsten.]

Consider to tell us more about your hardware (drive/library type)...

[TarunJain]

Hi Ashish,
If you are using the hp standalone tape drive then you can try to eject the media by pressing the eject button for 30 sec.
Please refer to the following link for further assistance:
http://h41206.www4.hp.com/webapps/IV3/node.iv?locale=en_us&prodSeriesId=238671&node=prodITRC%2FUK_HS_IPG_PSG_Ktree_Homepage_EN_01_E%2FN1%7C3%7C5%7C15%7C22&prodTypeId=12169&serverId=1#src

http://h41206.www4.hp.com/webapps/IV3/node.iv?locale=en_us&prodSeriesId=238671&node=prodITRC%2FUK_HS_IPG_PSG_Ktree_Homepage_EN_01_E%2FN1%7C3&prodTypeId=12169&serverId=1#src

Hope that would help
Tarun

[AL_3001]

Thanks.