Error ni MSL2024 HP Tape library

[claxson]

Hi...
In past days, library MSL2024 block tapes, when retired blocked tapes, not recongnize the new tapes.
When run HP Storage Library and tape tools, error in drive:

SERVO LOAD (send diag) command failed
Sense Key: 02.ASC: 3a,ASCQ:00

failed and replace device....?
Thanks

[Curtis Ballard]

Why are you running the firmware tape to data tape conversion test? That test is only for taking a firmware update tape and converting it to a data tape. Most people never use firmware update tapes. The error doesn't say anything interesting it's a "drive empty" error and a servo load will always fail if the drive is empty.

It may help if you post an L&TT support ticket for the entire library.