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Error on HP C1533A with novell 5 & Backup Exec 8.0

Marty Mailey
Occasional Visitor

Error on HP C1533A with novell 5 & Backup Exec 8.0

Hi

My backups are continually failing because of this error :
Error on HP C1533A 00.
A hardware error has been detected during this operation. This
tape should not be used for any additional backup operations.
Data written to this tape prior to the error may still be
restored.
SCSI bus timeouts are generally an indication of exceeding the
maximum cable length, incorrect termination, no power or a
faulty device.
Vendor: HP
Product: C1533A
ID: ??
Firmware: 9608
Function: Write filemark(6)
Error: Timeout(1)
Sense Data:
00 00 00 00 - 00 00 00 00 - 00 00 00 00 - 00 00 00 00
00 00 00 00 - 00 00 00 00 - 00 00 00 00 - 00 00 00 00

Each time this has happened in the past the tape drive has been replaced and
then will run OK for a few weeks before error returns.
I clean the heads daily with tape cleaner, I have also used an airduster
cannister to remove any dust.
Due to this error I am going through many tapes

 

P.S. This thread has been moved from Storage>General to Tape Libraries and Drives. -HP Forum Moderator

1 REPLY
Dave Widdifield_1
Occasional Visitor

Re: Error on HP C1533A with novell 5 & Backup Exec 8.0

Here is your answer if you haven't found it already. I have the same issue on a
C1537A. I am looking for any upgrades.

Dave

When running a Backup, Restore or a Verify with the HP C1533A, the NetWare
server ABENDS, or the Job Manager
aborts the job with either a 'SCSI BUS TIMEOUT' or a 'Media failure' error
message.


Solution:

HP C1533A DAT drives with a firmware revision of (9503) could cause failures
resulting in unreliable operation up to and
including server abends. To correct this situation, contact Hewlett Packard
and obtain a firmware upgrade to the
current level.