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Errors during backups on MSL6030

RuslanL
Advisor

Errors during backups on MSL6030

Failure to execute a backup.
13 REPLIES
SUBHAJIT KHANBARMAN_1
Respected Contributor

Re: Errors during backups on MSL6030

Can I request you to provide the L&TT support ticket for the entire library?

What is the error message that you have received and where you have received?

Is there any error code that you have noticed in the OCP of the library?
RuslanL
Advisor

Re: Errors during backups on MSL6030

Support ticket will be given later will also be given log HP DataProtector. At the time of peak loads according to the ravine library restarts.
RuslanL
Advisor

Re: Errors during backups on MSL6030

In an attachment support ticket library. as well as log HP DP.
RuslanL
Advisor

Re: Errors during backups on MSL6030

log HP DP
RuslanL
Advisor

Re: Errors during backups on MSL6030

support ticket
cnb
Honored Contributor

Re: Errors during backups on MSL6030

The trouble ticket indicates a problem on one of the drives with loading a specific cartridge. Try another known good tape cartridge.

Drive
Product ID : HP Ultrium 2-SCSI
Format : LTO-2 (w/r), LTO-1 (w/r)
Firmware : F6AW/HP(0x14) (Ver 010.777, Date 2007/01/25-10:54)
Serial number : HUP9L06Y0D
SCSI Drive ID : 1
OBDR : Not supported
WORM : Not supported
Interface
Drive Capability : SCSI U160
Drive Health
Drive
Device Analysis : Passed with Warnings
version: V14.09.2010
Firmware rev F6AW is up-to-date for Ultrium 2-SCSI as of Wed Mar 21 19:00:00 2007.
Rule 7:
The drive logs contain indications of problems that are usually associated with loading or unloading of a tape.
The errors may be due to an attempt to load a misplaced or faulty cartridge (Serial Number: 1210809463).
Please try another tape.
If this drive is in a library, it is possible that the library is having problems loading a cartridge.
Please run further tests on the library.
hp recommends the use of hp storage media.
Please run the LTO Drive Assessment Test to check the operation of your drive.
There were 19 rules checked.
Device Analysis completed, and warnings have been reported.


Rgds,

RuslanL
Advisor

Re: Errors during backups on MSL6030

In general, all over again.
Half a year ago started having problems. The problem was and is that the tape library is lost during backup session. And before long, and now backups are something you do not pass, no precise and pervasive nature obyaneniya why this happens. Backups are kept in a row falls or a couple of weeks pass without any problems.
We changed the drive, changed the SCSI terminator, changed the NSR. Produced mikrokodv update the internal components of the library. But the backups still fall down.
After the backup is not necessary to reboot the library, because neither the server does not see it and the ribbon jammed girlfriend to return to the place. After the first reboot returning ribbon to drive into the slot and then reboot again, because on the first reboot a drive current is determined. Previously sent to report libraries, Support ticket, as well as a log session DP.
RuslanL
Advisor

Re: Errors during backups on MSL6030

sorry for my english :(
cnb
Honored Contributor

Re: Errors during backups on MSL6030

What revision is the NSR Firmware?

Make sure it is up to date:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=329290&prodSeriesId=316024&swItem=co-82826-1&prodNameId=316026&swEnvOID=54&swLang=8&taskId=135&mode=4&idx=0#d0e104

There have been issues with it dropping offline.

If you want to reply in Russian to better explain the problem, I can get it translated.

:)

Rgds,





cnb
Honored Contributor

Re: Errors during backups on MSL6030

Since you are new to the Forums, if you assign points to the responders that try to help you, you might get more people to help you:


Best Regards,


-cnb

RuslanL
Advisor

Re: Errors during backups on MSL6030

Рак Ð¸Ð´ÐµÐ½Ñ Ð¸Ñ Ð¸Ñ Ð¸Ñ Ð¾Ð²Ð°Ñ Ñ Ð½ÐµÐ¸Ñ Ð¿Ñ Ð°Ð²Ð½Ñ Ð¹ ÐºÐ°Ñ Ñ Ñ Ð¸Ð´Ð¶ в Ð±Ð¸Ð±Ð»Ð¸Ð¾Ñ ÐµÐºÐµ по ÐºÐ¾Ð´Ñ Ñ ÐºÐ°Ð·Ð°Ð½Ð½Ð¾Ð¼Ñ Ð² Support Ticket????

Device Analysis : Passed with Warnings
version: V14.09.2010
Firmware rev F6AW is up-to-date for Ultrium 2-SCSI as of Wed Mar 21 19:00:00 2007.
Rule 7:
The drive logs contain indications of problems that are usually associated with loading or unloading of a tape.
The errors may be due to an attempt to load a misplaced or faulty cartridge (Serial Number: 1210809463).
Please try another tape.
If this drive is in a library, it is possible that the library is having problems loading a cartridge.
Please run further tests on the library.
hp recommends the use of hp storage media.
Please run the LTO Drive Assessment Test to check the operation of your drive.
There were 19 rules checked.
Device Analysis completed, and warnings have been reported.
Michael A. McKenney
Respected Contributor

Re: Errors during backups on MSL6030

Failed Disk Agents ........... 1

Do you have the proper backup agents on the servers you are backing up?
RuslanL
Advisor

Re: Errors during backups on MSL6030

Ð ÐµÐ·ÐµÑ Ð²Ð¾Ð½Ð¾Ðµ ÐºÐ¾Ð¿Ð¸Ñ Ð¾Ð²Ð°Ð½Ð¸Ðµ на Ñ ÐµÑ Ð²ÐµÑ Ð°Ñ Ð²Ñ Ð¿Ð¾Ð»Ð½Ñ ÐµÑ Ñ Ñ .. Ñ Ð°Ð½ÐµÐµ Ð²Ñ Ñ Ñ Ð»Ð°Ð»Ð¸Ñ Ñ Ð»Ð¾Ð³Ð¸ HP Data Protector