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To make it easier to find information about HPE Storage products and solutions, we are doing spring cleaning. This includes consolidation of some older boards, and a simpler structure that more accurately reflects how people use HPE Storage.
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External DLT1, caution LED always ON !

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Val_4
Occasional Visitor

External DLT1, caution LED always ON !

On one of my servers, I have a Surestore DLT1, external.
Everything works fine, except that the orange LED under Caution, on the front panel, is always on; and it wasn't, until few days ago.
I've cleaned the drive, with a brand new tape, but still...ON.
Normally, after cleaning the heads, the LED should light off.
Please, could anyone help me with that issue?
Thanks!
3 REPLIES
Alzhy
Honored Contributor
Solution

Re: External DLT1, caution LED always ON !

It just means you need to call in the vendor's technicians to see what is wrong with the drive.

Hakuna Matata.
Vincent Farrugia
Honored Contributor

Re: External DLT1, caution LED always ON !

That means you have a hardware error. If you have cleaning requested, the LED would be flashing, not ON.

Contact your service representative to have your drive replaced.

HTH,
Vince
Tape Drives RULE!!!
Val_4
Occasional Visitor

Re: External DLT1, caution LED always ON !

Thank you both; Nelson and Vincent for the promptness in your replies!
I'll contact our vendor!

Cheers!
Val