Storage Boards Cleanup
To make it easier to find information about HPE Storage products and solutions, we are doing spring cleaning. This includes consolidation of some older boards, and a simpler structure that more accurately reflects how people use HPE Storage.
Tape Libraries and Drives
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Failed to transition to next tape

Ayman Altounji
Valued Contributor

Failed to transition to next tape

This autoloader has failed several times when it tries to transition to the next tape. It writes to the first tape until it's full and stays on that tape. Veritas backup 8.5 for Novell says that there was a hardware error and that it needs to be cleaned. I've done that several times and the problem persists. I've tried several different drives also. Has anyone seen this before or have any ideas on what to try?
1 REPLY
Ayman Altounji
Valued Contributor

Re: Failed to transition to next tape

Try using Compaq server diagnostics (promted) to test the tape handling of the physical device - if you can provide info on the model and firmware of the drive it would help in troubleshooting. You can also email support@compaq.com or call 1800-652-6672 for help