Storage Boards Cleanup
To make it easier to find information about HPE Storage products and solutions, we are doing spring cleaning. This includes consolidation of some older boards, and a simpler structure that more accurately reflects how people use HPE Storage.
Tape Libraries and Drives
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Fault Code 8002 (soft)

Dream_1
Occasional Contributor

Fault Code 8002 (soft)

Hello, I'm trying to use MSL6000 Backup but I get a message.
This message is:
Fault code 8002(soft) Drive Fan stalled.
Please help me how I can solve this problem.
Thanks
1 REPLY
Santhosh D
Valued Contributor

Re: Fault Code 8002 (soft)

8002 -- Drive Fan stalled (The fan in the drive hot-swap shoe is either not installed or has stalled.)

Resolution:

- Press the Enter button on OCP to clear the
message.
- Look for a drive with an amber LED (rear
of library) to determine which drive has
the fan issue. If the drive is not in use,
take it off-line to prevent it from
overheating. If currently in use, end the
operation immediately, and take the drive
off-line.

After the above steps, Power cycle the Library and that should take care of the issue:-)