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Re: Firmware upgrade of Ultrium 1-SCSI drive

 
shanmuhanandam
HPE Pro

Firmware upgrade of Ultrium 1-SCSI drive

Hi All,
I have one HP Sure Store Tape Library, with 4 Ultrium 1-SCSI drives. when im trying to update the firmware of the drives(E370 to E3BR)im getting the error message "no matching file". but the firmware files are there in the /opt/ltt/firmware dir. The Library firmware is 17.02. pls help me to get it done.


Thanks & Regards,
Shanmugam.B
I am an HPE Employee

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8 REPLIES 8
LTT Team
Valued Contributor

Re: Firmware upgrade of Ultrium 1-SCSI drive

Hi Shanmugam,

Could you attach the EventLog.ltt (/opt/ltt/logs)? Try selecting the individual drives and performing the update.

Regards,
Satya
LTT Team
Ganz
Trusted Contributor

Re: Firmware upgrade of Ultrium 1-SCSI drive

Please also post the product model of the surestore library and if possible the Drives as well..(product model will be a 6 character alphanumeric code eg.. AA934C)..

The code varies from surestore and storageworks drives. With the help of product model we could ensure you are using the right code to update.
Torsten.
Acclaimed Contributor

Re: Firmware upgrade of Ultrium 1-SCSI drive

This must be a surestore 4/40 or something very similar.


What FW file did you use (exact name)?

Hope this helps!
Regards
Torsten.

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shanmuhanandam
HPE Pro

Re: Firmware upgrade of Ultrium 1-SCSI drive

Hi All,
thanks for reply. The library model is C7200 (sure store library 4/40) and the drive model is A6315A (Ultrium 1-SCSI).
Im using the f/w file LTT_Ultrium_1-SCSI_E36R_OEM2.frm

Ya, i have tried to update the f/w of single drive also. same message im getting.

Thanks,
Shanmugam.
I am an HPE Employee

Accept or Kudo

Torsten.
Acclaimed Contributor

Re: Firmware upgrade of Ultrium 1-SCSI drive

You will need

LTT_Ultrium_1-SCSI_E3BR_OEM2.frm

ftp://ftp.hp.com/pub/information_storage/software/ltt/firmware/LTT_Ultrium_1-SCSI_E3BR_OEM2.frm

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
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Torsten.
Acclaimed Contributor

Re: Firmware upgrade of Ultrium 1-SCSI drive

You said you currently have version E370 - per my findings this is the latest for Ultrium 1 tapes used in different libraries 10/180 and 20/700. But as said, this is the latest.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

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shanmuhanandam
HPE Pro

Re: Firmware upgrade of Ultrium 1-SCSI drive

Im sorry for the wrong update. the firmware file which im using is LTT_Ultrium_1-SCSI_E3BR_OEM2.frm
I am an HPE Employee

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Torsten.
Acclaimed Contributor

Re: Firmware upgrade of Ultrium 1-SCSI drive

Can you check drive type and fw version of the drives again?

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
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If you feel this was helpful please click the KUDOS! thumb below!