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Firmware version

Ayman Altounji
Valued Contributor

Firmware version

Dear all,
Can you confirm if you need to upgrade\downgrade the firmware on the TL891 and TL890 when you install an additional Drive head. It is just that I cannot seem to get both drive heads to work in Arcserve. Even though both appear when scanning in the boot-up process when scanning for SCSI devices and also appears in Arcserve.

Many thanks
please email me any ideas, jimpoon@hotmail.com
1 REPLY
Ayman Altounji
Valued Contributor

Re: Firmware version

Currently, support for Digital Alpha and higher-end Storageworks products is not on this forum. If you are in the US or Canada, call 1-800-354-9000. If you are elsewhere, please contact our nearest offices for support information or check any service contracts you may have for the product in question.