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G2 Autoloader

Otto Teinonen
Occasional Visitor

G2 Autoloader

I have a Storageworks G2 autoloader/tape drive in a SCSI set of HP servers. The drive is connected directly to a DL380G4 server. I am unable to control the autoloader via Symantec Backup Exec. The program detects the drive as a stand-alone drive no problem, but it won't work as robotic library.

Might this be a hardware issue? The drive is connected to the integrated SCSI-board and we have been wondering if a separate SCSI-card is needed.

Thank you in advance for any help

- Otto
3 REPLIES
Torsten.
Acclaimed Contributor

Re: G2 Autoloader

This will happen if you connect the device to a smartarray controller - the changer will not be detected. You need a "pure" scsi controller.

Hope this helps!
Regards
Torsten.

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Víctor Cespón
Honored Contributor

Re: G2 Autoloader

In case someone else is searching for this, it's on the troubleshooting guide:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00821126

Otto Teinonen
Occasional Visitor

Re: G2 Autoloader

The problem was as thought.

See links in thread