HP 20/40 Gb DAT -8 cassette autoloader

[Eddy De Bulpaep]

On the display of my autoloader :"LDR HW ERROR M5S09S10 04155171".
I'm using a new magazine & tapes.

[Leif Halvarsson_2]

Hi,

It look s like a hardware error.
Call HP support.

[Eddy De Bulpaep]

Hello,
I already changed the autoloader with a new one,after a few weeks,the same problem.

[Michael Meade]

Please let me know what happened with your Autoloader. I just installed new tapes and I got the same message,

[Michael Meade]

Please let me know what happened with your Autoloader. I just installed new tapes and I got the same message.

[Eddy De Bulpaep]

It's a mechanical problem.One of the tapes is not properly inserted in the magazine.Is there any solution ?

[Michael Meade]

I have tried to force an eject by holding the eject button down for several seconds and I did get a moment of activity. The LCD showed that a forced eject was in progress and both of the status lights flashed. Then the LCD reverted to the LDR HW ERROR message.

How do I get the cartrige out to properly reload the tapes?

[Eddy De Bulpaep]

Open the autoloader,8 screws,push back the tape and normally you can eject the magazine.But after a few days or weeks,i have the same problem.

[Michael Tully]

Get the firmware checked. It may an old version.

If you haven't them loaded on your server, install the LTT tape library software.