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HP 20/40 Gb DAT -8 cassette autoloader

Eddy De Bulpaep
Occasional Visitor

HP 20/40 Gb DAT -8 cassette autoloader

On the display of my autoloader :"LDR HW ERROR M5S09S10 04155171".
I'm using a new magazine & tapes.
8 REPLIES
Leif Halvarsson_2
Honored Contributor

Re: HP 20/40 Gb DAT -8 cassette autoloader

Hi,

It look s like a hardware error.
Call HP support.
Eddy De Bulpaep
Occasional Visitor

Re: HP 20/40 Gb DAT -8 cassette autoloader


Hello,
I already changed the autoloader with a new one,after a few weeks,the same problem.
Michael Meade
Occasional Visitor

Re: HP 20/40 Gb DAT -8 cassette autoloader

Please let me know what happened with your Autoloader. I just installed new tapes and I got the same message,
Michael Meade
Occasional Visitor

Re: HP 20/40 Gb DAT -8 cassette autoloader

Please let me know what happened with your Autoloader. I just installed new tapes and I got the same message.
Eddy De Bulpaep
Occasional Visitor

Re: HP 20/40 Gb DAT -8 cassette autoloader

It's a mechanical problem.One of the tapes is not properly inserted in the magazine.Is there any solution ?
Michael Meade
Occasional Visitor

Re: HP 20/40 Gb DAT -8 cassette autoloader

I have tried to force an eject by holding the eject button down for several seconds and I did get a moment of activity. The LCD showed that a forced eject was in progress and both of the status lights flashed. Then the LCD reverted to the LDR HW ERROR message.

How do I get the cartrige out to properly reload the tapes?
Eddy De Bulpaep
Occasional Visitor

Re: HP 20/40 Gb DAT -8 cassette autoloader

Open the autoloader,8 screws,push back the tape and normally you can eject the magazine.But after a few days or weeks,i have the same problem.
Michael Tully
Honored Contributor

Re: HP 20/40 Gb DAT -8 cassette autoloader

Get the firmware checked. It may an old version.

If you haven't them loaded on your server, install the LTT tape library software.
Anyone for a Mutiny ?