Tape Libraries and Drives
cancel
Showing results for 
Search instead for 
Did you mean: 

HP Autoloader 1/9 Product id : C7145-8000

Christian_36
Occasional Contributor

HP Autoloader 1/9 Product id : C7145-8000

Any known issue with this device (with dlt 8000):
I have the following error :
"Drive module disconnected or has failed. Drive module is missing or not communcating"
"Failed exchange from transport to transport to transport"
"Error code 74, qualifier 42
sequence.... 0,0,0,0,0,0"
The boot sequence takes ages, with the autloader looking to set up the drive to no avail.
The drive is put offline ; trying to bring it online manually (online drive repair menu) failed.
I have run tests wellessness etc.. that went ok.
I have upgraded autoloader firmware to rev 2710
I have seen someone posting with a similar error, so I guess this error is rather commonplace.
5 REPLIES
Christian_36
Occasional Contributor

Re: HP Autoloader 1/9 Product id : C7145-8000

Attached support ticket from HP sltl
Christian_36
Occasional Contributor

Re: HP Autoloader 1/9 Product id : C7145-8000

Any idea anyone ? I am really stuck here.
Thanks

Re: HP Autoloader 1/9 Product id : C7145-8000

I had a similiar problem and sent it away for repair, let me know if you want the details.
Christian_36
Occasional Contributor

Re: HP Autoloader 1/9 Product id : C7145-8000

Yes please Andrew. I would really like to know if it is really the drive that goes wrong.

Re: HP Autoloader 1/9 Product id : C7145-8000

try looking at this website www.tape-drives.co.uk

Send them a mail, they should help.