HP DAT 72 Recover Data?

[Rope_1]

I'm using HP (c7438a) Dat 72 USB External Storage System.

I’m having problems recovering data. I got the Dat 72 in January. I filled up 1 tape and I’m working on filling the 2nd. I’m trying to recover data that was stored on the first tape. When I use restore-specific, pick the correct file, set the filter to get correct date of back up and then run it. I get this "Error 1401 Please insert compatible media" The tape I am using is the correct one. I did run a full verify on the tape. It didn’t help.

I’m sure, I’m doing something wrong. Please help if you have any suggestions. Thanks

[Rob Leadbeater · Accepted solution]

Hi,

It would be useful to know what Operating System and backup package you're using...

Cheers,

Rob

[Rope_1]

Im using (dpe) data protector express 3.10.

This is what I think is happening. Dpe isnt updating to the old tape. It remembers the sessions of the second tape. So when I ask for a job that is later than what dpe remembers it tells me that the media is not compatible. I tried doing a full verify on the fist tape thinking that would boot up the old sessions. But it didnt.

I could be way off base on this. It is very important I figure this out. I have to get this job off that tape. Thank you for taking the time to read this.

[Rob Leadbeater]

Hi,

I've never used Data Protector Express unfortunately.

You might want to try asking over in the Data Protector forum instead...
Someone there might be able to help.

http://forums1.itrc.hp.com/service/forums/categoryhome.do?categoryId=251

Cheers,

Rob

[Rope_1]

Ooops. Didnt realize I was in the wrong place. Thanks!