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HP LTT firmware download corrupt

tapelibraryfixr
Frequent Advisor

HP LTT firmware download corrupt

Hi

ive recently had an issue with downloading firmware from HP LTT.

"Application Exception 4081 (Application: Downloaded file appears to be corrupted)"

Any ideas

Thanks

6 REPLIES
Torsten.
Acclaimed Contributor

Re: HP LTT firmware download corrupt

The tool up to version 4.22 is using hp.com as a source.

A new upcoming version 4.24 should correct this and use hpe.com as a source, the team told me.

Meanwhile you can download the firmwar from hpe.com/support


Hope this helps!
Regards
Torsten.

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tapelibraryfixr
Frequent Advisor

Re: HP LTT firmware download corrupt

thankyou sir

editron85
Occasional Visitor

Re: HP LTT firmware download corrupt

Hi there, 

I recently purchased a drive from Ebay, and I'm experiencing this same error message in the LTT application.

Unfortuantely, for me to download the firmware from the website, I would need to spend $541 (almost as much as I paid for the drive) to purchase a service contract. And, unfortunately, HP's LTFS software says I need a firmware upgrade in order for LTFS to work.

Is there any timetable you know of for the next LTT software update that would restore firmware downloading? 

Is there a place to download the firmware files outside of the HP site? I have spent about an hour on Google and found nothing. 

Thanks!

Torsten.
Acclaimed Contributor

Re: HP LTT firmware download corrupt

AFAIK no contract is needed to download this file.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
tapelibraryfixr
Frequent Advisor

Re: HP LTT firmware download corrupt

following the link it gives in the error, "ftp://ftp.hp.com/pub/information_storage/software/ltt/" this folder is empty now

 

Any update as to when it will be fixed?

Torsten.
Acclaimed Contributor

Re: HP LTT firmware download corrupt

As said, they need to modify the application to use hpe.com as a source now. the old source hp.com is another company now.

 

I noticed the firmware files also need an entitlement now

http://h20566.www2.hpe.com/hpsc/swd/public/detail?sp4ts.oid=1842335&swItemId=co_176376_1&swEnvOid=54


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!