HP StorageWorks 1/8 Autoloader get into offline status

[abdhin]

I have HP StorageWorks 1/8 Autoloader connected to ProLiant DL with Windows 2003 Storage Server 32bit I'm using Symantec Exec 11d Backup the autoloader connected to a separated SCSI adapter
My problem is that the backup works for days and stops for week
I mean that suddenly my backup software (Symantec Exec 11d Backup) tells me that the media is offline
once I tried to change the SCSI ID I managed to let the backup start but in the mid of the job the Symantec told me that my media is offline I also tried to uninstall then reinstall the Symantec Exec 11d Backup it worked for 4 days then stopped again
Could any one help please?

Thanks in advance

[tkc]

the next time when it failed, use the HP Library and Tape Tool to test the drive if it's working fine. You can get the tool from here :

http://h18006.www1.hp.com/products/storageworks/ltt/index.html?jumpid=reg_R1002_USEN

[abdhin]

Thanks for your response I will try that and get Back