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тАО04-07-2004 03:02 AM
тАО04-07-2004 03:02 AM
HP StorageWorks DLT-80 Internal doesn't load tape
The drive can't load/initialize tapes.
When I power up the drive/server i can hear a buzz-sound from the drive form about 1 sec.
After tape insertion it goes into a loop like this:
-
- after about 10-20 sec. spindle stops, all leds are on (not flashing), then all leds are off, there is a 'buzzz' sound and we go back to
This could be a caused by hevily exploited cartridges, but after a few tests (ltt) on a blank new one, The cartridge doesn't initialize anymore.
I don't post a service ticket from ltt here, because i think it's not related to my problem.
How to understand this sequence?
Is there anything I can do to solve this problem (of course apart from replacing the drive).
TIA
Piotr Rybicki
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тАО04-07-2004 04:04 AM
тАО04-07-2004 04:04 AM
Re: HP StorageWorks DLT-80 Internal doesn't load tape
Time to call your HP support engineer..
Its the belt inside the DLT which has got broken and needs to replaced.
With best wishes
Naveej
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тАО04-07-2004 05:03 AM
тАО04-07-2004 05:03 AM
Re: HP StorageWorks DLT-80 Internal doesn't load tape
Look at this doc:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=lpg50027
And to reattach:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=lpg50338
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тАО04-07-2004 05:49 AM
тАО04-07-2004 05:49 AM
Re: HP StorageWorks DLT-80 Internal doesn't load tape
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тАО04-07-2004 08:25 PM
тАО04-07-2004 08:25 PM
Re: HP StorageWorks DLT-80 Internal doesn't load tape
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тАО04-07-2004 09:24 PM
тАО04-07-2004 09:24 PM
Re: HP StorageWorks DLT-80 Internal doesn't load tape
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тАО04-08-2004 12:38 AM
тАО04-08-2004 12:38 AM
Re: HP StorageWorks DLT-80 Internal doesn't load tape
Install HP LTT (www.hp.com/support/tapetools) and generate a support ticket (support tool -> save ticket to file) and post it here (the .ltt file). We can look at the drive error logs to see what is going on.
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тАО04-08-2004 07:56 PM
тАО04-08-2004 07:56 PM
Re: HP StorageWorks DLT-80 Internal doesn't load tape
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тАО04-08-2004 10:14 PM
тАО04-08-2004 10:14 PM
Re: HP StorageWorks DLT-80 Internal doesn't load tape
Thanks for posting the ticket. There are no hard errors in the drive logs. The only of interest is the high write (soft) error rate. Since the drive has very low power-on and tape motion hours, I would be more likely to suspect the problem is with the media (or with contamination on the head).
I'd suggest running a new cleaning tape in the drive a few times, and then run the DLT acceptance test (within LTT) on the drive, on a new tape.