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HP SureStor DLT8000 Problem with Tape

Thomas Heinze
Occasional Visitor

HP SureStor DLT8000 Problem with Tape

Hello,

we use an internal HP SureStore DLT 8000. Now i have a problem to get the Tape out of the drive.

Every 4 lamps on the right site are blinking. When I push unload the drive make the same signal as when the computer starts. Then the drive show the lamp "Tape in Use" and after 15 sec. all 4 lamps blinking again.

How can I get the tape out of the drive?

Thomas Heinze
5 REPLIES
Rob Leadbeater
Honored Contributor

Re: HP SureStor DLT8000 Problem with Tape

Hi Thomas,

Try looking here:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=lpg50246

If all four lights continue to blink, then you'll have to get the tape drive repaired. The tape leader is probably faulty.

Cheers,

Rob
MSECO_1
Trusted Contributor

Re: HP SureStor DLT8000 Problem with Tape

Hi,

Here is another link that has almost the same info
Keep learning!!!
MSECO_1
Trusted Contributor

Re: HP SureStor DLT8000 Problem with Tape

Re: HP SureStor DLT8000 Problem with Tape

All the Lights flashing is usually not a good sign with the tape stuck..

If you have tried the Normal steps of:
1. Restarting the server
2. Hold the eject button Down for 10-15 Secs

There wouldnt be much we might be able to do,
If the Unit is still under warranty, Contact the HP support for a replacement.
I am an HP employee