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HP SureStore E Tape Library Firmware

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uspfoms
Regular Advisor

HP SureStore E Tape Library Firmware

WE HAVE A HP SURESTORE E 2/20 TAPE LIBRARY ON A HP9000 L2000 (RP5450) RUNNING HP UX11.0
THE FIRMWARE FOR THE DRIVES IS V59 WHICH I THINK IS CURRENT.
THE LIBRARY IS USING VERSION 1.33.0.
I STARTED TRYING TO FIGURE OUT HOW TO UPGRADE TO THE LATEST LIBRARY FIRMWARE A WEEK AGO
AFTER STUMBLING ACROSS THE LTT V2.8 BETA VERSION I THINK THAT IS THE WAY TO GO, SINCE MY LIBRARY
IS NOT CONNECTED TO THE LAN AND MY VERSION OF STM IS 3 YEARS OLD.
I THINK LTT IS THE WAY TO GO, BUT AFTER GETTING IN WHAT SEEMS LIKE A ENDLESS LOOP ON THE HP WEB SITES
I CAN'T FIND THE LATEST LIBRARY FIRMWARE FILE TO USE WITH LTT FOR UNIX .........
BOTTOM LINE WHERE CAN I DOWNLOAD THE FIRMWARE FILE ????
ALSO I'M USING OBII VERSION 4.1 TO MANAGE THIS LIBRARY WILL A FIRMWARE UPGRADE CAUSE ME TO HAVE TO REBUILD OBII ?


13 REPLIES
A. Clay Stephenson
Acclaimed Contributor

Re: HP SureStore E Tape Library Firmware

Hi:

This should do it:
http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNum=A5584A&prodName=hp+surestore+e+tape+library+model+2%2F20&locale=en_US&taskId=8418&taskName=download+drivers+%26+software&prodTypeId=12169&prodSeriesId=34103&prodSeriesName=hp+surestor#HP-UX 11.x

If that fails:
www.hp.com -> drivers -> HP Drivers -> Enter product or model: 2/20 -> hp surestore e tape library model 2/20 -> drivers & downloads -> HP-UX 11.x

and no, a firmware change does nothing that requires an OB2 reconfiguration (as long as the SCSI target ID's remain constant).
If it ain't broke, I can fix that.
uspfoms
Regular Advisor

Re: HP SureStore E Tape Library Firmware

THAT'S THE SAME LOOP I HAVE BEEN IN... THE FIRMWARE AT THOSE SITES IS FOR STM, I'M
USING LTT FOR UX 11.0.

THANKS
Jan Klier
Respected Contributor
Solution

Re: HP SureStore E Tape Library Firmware

Firmware for LTT and STM on HP-UX is slightly different. We are still working on posting the bundles for LTT on HP-UX. In the meanwhile you can download the bundles for LTT on Windows, extract the file you need and copy it over.
David Ruska
Honored Contributor

Re: HP SureStore E Tape Library Firmware

I replied to your email to the LTT team mailbox, but for completeness here:

You can use the remote management card firmware image (1.40) that is posted under software updates and drivers. As mentioned above, you can also use the files from the LTT windows bundles. In this specific case, you can also use the STM firmware file, as the library images are common between STM and LTT (however drive images and bridges are different).

For LTT/UX, the firmware files should be placed in the /opt/ltt/firmware directory.
The journey IS the reward.
uspfoms
Regular Advisor

Re: HP SureStore E Tape Library Firmware

Thanks, I downloaded the Windows version but now I'm
confused about which .frm file
to use for the library.

The LTT_C7200-8000_1400.frm
OR
The LTT_C7200_1400.frm

I do have dlt8000 drives
but I'm upgrading the LIBRARY.

THANKS AGAIN
David Ruska
Honored Contributor

Re: HP SureStore E Tape Library Firmware

> I'm confused about which .frm file to use for the library.

> The LTT_C7200-8000_1400.frm
> OR
> The LTT_C7200_1400.frm

> I do have dlt8000 drives but I'm upgrading the LIBRARY.

The C7200-8000 firmware file is for a library with ONLY DLT8000 drives. Note, this is the inquiry string returned by the library when it has only DLT8000 drives.

If the library has a different drive type (other than DLT8000), or has mixed drive types, then it will use C7200 for an inquiry string.

Don't worry too much about this, as LTT will automatically select only the firmware files that match your specific product ID. Each LTT firmware file has a header which includes the specific product information, which LTT uses to do the matching.

As a side note, the firmware images in this case are actually the same, but they are published as separate files since the library reports two different product IDs depending on the embedded drive type(s).


The journey IS the reward.
uspfoms
Regular Advisor

Re: HP SureStore E Tape Library Firmware

FOR FORUM USERS INFO.

I Was advised by HP not to load 1.40 firmware that there are problems with that version. Why does Firmware
upgrading have to be such a
$^!*^$@1 hassle ?
Derek A. Hackbardt
Esteemed Contributor

Re: HP SureStore E Tape Library Firmware

Is there a web site with a changelog for the different firmware versions?

I have libraries at the 1.3x level, 1.40, and one with the latest 1.41.0, but I don't know what's actually different between the versions.
David Ruska
Honored Contributor

Re: HP SureStore E Tape Library Firmware

> I Was advised by HP not to load 1.40 firmware that there are problems with that version.

A problem was found with 1.40 firmware when using DLT8000 drives and older versions of the fibre interface cards (the ones without VHDC connectors). The problem would cause an error message to be reported at power-up on some units (although the unit would otherwise operate fine).

The 1.40 firmware was replaced with 1.41 to resolve this issue.

> Is there a web site with a changelog for the different firmware versions?

Yes and no. The firmware changes are documented in an XML file which HP L&TT can access. To see the changes, install and run HP L&TT. In the file menu, select "Get Files from Web", select "how all firmware for all supported devices", highlight the particular firmware file (e.g. C7200 1.41), and then click on the "Details" button.
The journey IS the reward.
David Ruska
Honored Contributor

Re: HP SureStore E Tape Library Firmware

FYI, here's the change list displayed (in L&TT) for the 1.41 firmware:

Change List (15 Items):

BugFix:
Fixed between versions 1400 and 1410
After downloading "1400" firmware, the subsequent reboot would fail to power up the 509,519,529 fibre cards. These cards are only used on DLT 8000 fibre products. The library will come up with solid orange light, "Partial Availability". The front panel will say "Fibre failed". The failure does not happen until 10 minutes after the power sequence appears to be successful. The fibre data path is actually operational.

BugFix:
Fixed between versions 1330 and 1410
When replacing a picker with "1.25.x" or later firmware into a library with "1.30.x" or newer firmware would fail POST.

BugFix:
Fixed between versions 1330 and 1410
RMC was reporting DLT 7000 and DLT 8000 as DLT 7000/8000.

BugFix:
Fixed between versions 1330 and 1410
Certain conditions were causing the RMC to hang and not respond to the web browser.

BugFix:
Fixed between versions 1330 and 1410
HP LTO blue media with no labels was interpreted as an empty slot by the barcode reader.

BugFix:
Fixed between versions 1330 and 1410
'Clean drive' operations invoked in RMC did not work.

BugFix:
Fixed between versions 1330 and 1410
Error reporting of HP-LTO Tape Alert messages.

BugFix:
Fixed between versions 1330 and 1410
When replacing a fiber bridge the error 'Drive is not on Fiber' would come up during the initial power up sequence.

BugFix:
Fixed between versions 1330 and 1410
Two causes of "Get Drive" and "Drive Eject Failed" errors for DLT 8000 drives. This is often referred to as "Tape Stuck in Drive".

BugFix:
Fixed between versions 1330 and 1410
When "I2C_NO_MSG_ERROR" would display on the front panel the library had to be power cycled to recover.

Enhancement:
Fixed between versions 1330 and 1410
Firmware download to HP-LTO drives through Library controller SCSI interface. This enables LTT to update HP-LTO drive firmware with a simple connection to the library controller. Must have revision 'E23V' or later of LTO drive firmware.

Enhancement:
Fixed between versions 1330 and 1410
Front Panel will display the Ultrium Logo in HP-LTO libraries.

Enhancement:
Fixed between versions 1330 and 1410
RMC will display source and destination information on failed moves.

Enhancement:
Fixed between versions 1330 and 1410
More retries in the IR communication with the picker. This will fix some of the "Serial Checksum Errors".

Enhancement:
Fixed between versions 1330 and 1410
Added a capability to set default fiber configurations through the front panel. Note: "Auto Select" addressing mode is no longer available for fiber.


The journey IS the reward.

Re: HP SureStore E Tape Library Firmware

Hello!
Nice you can have the ChangeLog with the windows version of L&LT but... is it possible to retrieve the information with the HP-UX version of that software?
Thanks,
Roberto.
Jan Klier
Respected Contributor

Re: HP SureStore E Tape Library Firmware

The UX version of LTT is still missing some of the web enablement features of the Windows version.

We hope to have these added to the UX version within the next few months.

You can look at the raw data from UX if you are XML literate - the file is located at http://ftp.hp.com/pub/information_storage/software/ltt/revdata.xml

Re: HP SureStore E Tape Library Firmware

Thanks Jan for the information! I'm sorry I can't assign you any point! The URL you have given me is really useful.
Bye,
Roberto.