Storage Boards Cleanup
To make it easier to find information about HPE Storage products and solutions, we are doing spring cleaning. This includes consolidation of some older boards, and a simpler structure that more accurately reflects how people use HPE Storage.
Tape Libraries and Drives
Showing results for 
Search instead for 
Did you mean: 

HP Surestore 1/9 Autoloader password

Frank Sapienza
Occasional Contributor

HP Surestore 1/9 Autoloader password

I bought an Autoloader 1/9 on eBay and the administrator password needs to be reset. There is no service contract so how do I go about getting this done?
Marino Meloni_1
Honored Contributor

Re: HP Surestore 1/9 Autoloader password

you can call HP even if you are not in warranty, and ask them you need to reset the password, they will ask some info from the autoloader, and based on these data they will give you a code that allow the admin password to be reset