HP Surestore Tape Library Password

[Paul Barham_2]

I recently received a HP Surestore 2/20 Tape Library second hand.
I am unable to login as Administrator to it as the password has not been reset.
Is there a way to reset this back to default?

[Nguyen Anh Tien]

Hi Paul.
Refer to this link
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=121997
and
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=197804

[Ranjith_5]

Hi Paul,

You can send an email to ltt_team@hp.com and can get the instructions. Since it is confidential and hp resiricted documentation, it is not recommanded to publish in the forum.Else you can call on the hp customer care number at your place and get the solution.

regards,
Syam