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тАО07-16-2003 07:31 AM
тАО07-16-2003 07:31 AM
I'm looking for the drivers for this device that will allow the Windows 2000 Backup software recognize it. When I do a search for this on HP's support & drivers it list 3 devices; HP StorageWorks autoloader 1/8 ultrium, HP Surestore tape autoloader model 1/9 and HP Surestore tape library model 1/8. I notice on this page an entry that allows to search using the model number, so I enter the model # which is C9264-67903 and I get a list of matching products (572 results). It looks like it listed every product that HP has. I look through the list of products and do not find mine. When I searched on "autoloader" I found an HP StorageWorks autoloader 1/8 vs80 but the picture of it looks very similar to mine but not exactly. Anyone got any ideas?
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тАО07-16-2003 08:58 AM
тАО07-16-2003 08:58 AM
Solution
Your product is C9264CB. Drivers page is http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?pnameOID=72872&locale=en_US&taskId=135&prodSeriesId=327382&prodTypeId=12169
Eugeny
Eugeny
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тАО07-16-2003 10:14 AM
тАО07-16-2003 10:14 AM
Re: HP Surestore tape Autoloader 1/8 vs80 drivers?
I guess i'll try those drivers anyway even though it says StorageWorks rather than Surestore. Thanks.
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тАО07-17-2003 01:16 AM
тАО07-17-2003 01:16 AM
Re: HP Surestore tape Autoloader 1/8 vs80 drivers?
Hi Keith,
The products are the same inside, we changed the branding from Surestore to Storageworks when we merged with Compaq. You should be able to use the stuff on the Storageworks links with no issues.
Cheers,
Dave Dewar.
The products are the same inside, we changed the branding from Surestore to Storageworks when we merged with Compaq. You should be able to use the stuff on the Storageworks links with no issues.
Cheers,
Dave Dewar.
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