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HP Tape Drive Error

A18259
Occasional Visitor

HP Tape Drive Error

I am having problems with my HP tape library - it indicates that my mailslot is closed and the only way to get the tape out is to eject the whole magazine.  Any clues on how to open the mailslot?

2 REPLIES
Torsten.
Acclaimed Contributor

Re: HP Tape Drive Error

What library model ???

Hope this helps!
Regards
Torsten.

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A18259
Occasional Visitor

Re: HP Tape Drive Error

It is an HP MSL2024