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HP Ultrium 3-SCSI SCSI Sequential Device offline and system rebooted

Jeffrey Loh
Occasional Contributor

HP Ultrium 3-SCSI SCSI Sequential Device offline and system rebooted

Hi

I have some servers that rebooted after system dump and the event log file indicated as below : could anyone help or know is there any known issue on HP Ultrim 3 tape drive that will turn offline unexpectedly ? thank you

Event Type: Error
Event Source: PlugPlayManager
Event Category: None
Event ID: 12
Date: 1/16/2008
Time: 11:21:02 PM
User: N/A
Computer: WSGP
Description:
The device 'HP Ultrium 3-SCSI SCSI Sequential Device' (SCSI\Sequential&Ven_HP&Prod_Ultrium_3-SCSI&Rev_L57W\6&2eae2b8a&0&031) disappeared from the system without first being prepared for removal.
6&164f4dd1&0&031

Event Type: Error
Event Source: Storage Agents
Event Category: Events
Event ID: 1193
Date: 1/16/2008
Time: 11:43:18 PM
User: N/A
Computer: WSGP
Description:
External Tape Drive Status Change. The tape drive at location "FCTC WWN 3502E0000000B54D, SCSI bus 255, Target 255, Lun 0", has a new status of 5.
(Tape drive status values: 1=other, 2=ok, 3=degraded, 4=failed, 5=offline, 6=missingWasOk, 7=missingWasOffline)
[SNMP TRAP: 16023 in CPQFCA.MIB]

Event Type: Information
Event Source: Save Dump
Event Category: None
Event ID: 1001
Date: 1/16/2008
Time: 11:56:52 PM
User: N/A
Computer: WSGPGC02
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000019 (0x00000020, 0xe11ec180, 0xe11ec1e0, 0x0c0c0801). A dump was saved in: C:\WINNT\Memory.dmp.
2 REPLIES
TapeDrive Killer
Trusted Contributor

Re: HP Ultrium 3-SCSI SCSI Sequential Device offline and system rebooted

can you see the tape drive on operating system ?

What OS, Backup software, tape Drive and SCSI controller are you using ?
One drink away from sleeping on the pavement
Jeffrey Loh
Occasional Contributor

Re: HP Ultrium 3-SCSI SCSI Sequential Device offline and system rebooted

Hi

Thanks for your reply, further investigation discovered that a tape drive was hung, this lead to the drive off-line. Other servers that were connected to this drive are having the old SCSIport.sys when checking that the drive is off line to avoid the damage to the Windows and its other resources server initiated a force reboot. may I know will the new version of SCSIport.sys eliminated the force reboot function ?