HP VS80 DLT drive

[Iain Shand]

Hi,

I'm having real problems with our recently purchased HP VS80 DLT drive. Windows 2000 server keeps reporting the drive under other devices and is listed as:

HP```VS8P````SCSI Sequential Device

I have run the lastest version of Library and tape tools and it lists the drive as above and un-supported.

Veritas backup Exec v9.1 reports the same. I've tried installing various windows drivers to no avail.

Any advice appreciated.

[Andrzej Kowalik]

Hi,
Try to use Veritas drivers for this device - it is strongly recommended from Veritas point of view.
regards,
Andrzej

[Iain Shand]

Hi,

Already tried installing the veritas drivers. This seems to make the DLT drive dissapper from the Device Manager but is not useable in Veritas.

The drive is not present in the remote storage snap-in either.

[Andrzej Kowalik]

When server starts, you can see it on SCSI bus? From Veritas point of view removable storage service have to be disabled.

[Allan_24]

>>HP```VS8P````SCSI Sequential Device

1.Check your connection (i,e. SCSI CABLE,power etc)
2.Look for any bent pins
4.Try to use another cables for isolations.
3.Use dedicated SCSI card. (recommended)

Hope it helps.

[Iain Shand]

Thanks, I'll try a new cable. That's about the only thing that hasn't changed.

[Marino Meloni_1]

Yes, I agree with the last answer, this king of problem (the enquiry name coming up distorted) is tipical of bad scsi communication, one of the line is not working, and then the enquiry string name is distorted due to a bit missing.
Usualy the cause is a bent pin on the cable, but check also for the terminator, it may be the cause.

Marino

[Jeffrey Willemsen]

Could also be the firmware of the drive is damaged ... you could reflash it through Library and Tape Tools.

Grt,
Jeffrey

[Iain Shand]

Hi,

Turns out the problem was solved by upgrading the BIOS on the 6m RAID card to 7.10.18.

The drive now works as intended buy HP do not recommend connecting a DLT drive to a card with a disk array (even though it's on a different channel)

Long term we will be purchasing a dedicated SCSI card for the drive to hang off.

Thanks for all the help.