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Hardware Error messages 5ch and 33h

Ayman Altounji
Valued Contributor

Hardware Error messages 5ch and 33h

Hello,
One of our clients has a dual drive 35/70 DLT Library Model number 4120.
He is having trouble with Arcserve not recognising tapes. He has tried lots of different tapes etc.
We now have this Library in our workshop, and after running various tests from the front display console, it is coming up with the following errors...

Hardware Error 33h
Hardware Error 5ch

Anyone know what these errors relate to? Any possible fixes would be greatly appreciated..

Thanks in advance