Hp Personal Media Drive

[Austen Toone]

the request could not be performed because of an I/O error

Ok When i Plug my HPPMD into the socket on my PC it works fine. But when i connect it to my Dell Laptop Via USB cable it wont allow me access to it. I havent used the USB cable provided by HP but its as good as because all USBs for this are standard right.

im guessing its a cable problem but i was wondering if anyone could help if its not thanks

[Russell C. Smith]

Hi Austen,

Unfortunately, this isn't quite the right to deal with your issue. This forum generally deals with HP tape drive and library questions however we won't leave you high and dry...

Here's a link to an HP troubleshooting page for HP Personal Media Drives that you may find helpful:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00220412&lc=en&cc=us〈=en&product=501352&dlc=en

If you're still having issues after following the above link try posting on our Windows forum:
http://forums1.itrc.hp.com/service/forums/familyhome.do?familyId=116

Hope this helps,
Russell