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тАО01-24-2006 07:41 AM
тАО01-24-2006 07:41 AM
I am running into an issue with this device. The barcode reader does not appear to be functional. We are running the unit on Windows Server 2003, and it is recognized as an "HP Tape Library" with an "IBM Ultrium TD1 SCSI Sequential Device". The drive works perfectly and the library appears to function in every other aspect. I have updated the firmware to the latest version for both the autoloader and the drive. There is a "Library and Tape Tools" program but it requires a serial interface. The serial interface is part of an optional interface card that I do not have for this unit.
So I have no way to test the barcode reader other than to try RSM or the backup software I'm using (not by choice) ARCServe. I need to setup a backup that is GFS compliant and in order to do that, the unit has to be able to read the barcodes. Physically, the autoloader does appear to move from tape to tape and scan the barcodes.
Is there anything I'm missing or does anyone have any ideas as to how I can test this further or enable the barcode reader function?
Solved! Go to Solution.
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тАО01-24-2006 08:15 AM
тАО01-24-2006 08:15 AM
Re: IBM branded HP SureStore 1/9 barcode reader problem
The 1/9 autoloaders did have an optional ethernet remote management interface, however LTT uses the SCSI interface to the autoloader. LTT was developed for the HP branded libraries/autoloaders, but it may also work on the OEM version of the 1/9 loader (depending on how different the firmware is). HP does not distribute firmware/tools for OEM variants of our products - those should come from the OEM (i.e. IBM in this case).
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тАО01-24-2006 08:21 AM
тАО01-24-2006 08:21 AM
Re: IBM branded HP SureStore 1/9 barcode reader problem
I am using barcode labels from Iron Mountain, and I guess the next question is does it have to be a specific kind of barcode label? The barcode itself is about 2.5" long and is in the format *012345678* where the numbers represent the serial number I'm trying to use. The labels are oriented top to bottom.
I am very close to making this autoloader function the way I'd like it to and it is obviously a quality product so kudos to HP but I've been around in circles with IBM support, they don't appear to know much of anything about this autoloader, so thanks for any help you can provide!
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тАО01-24-2006 08:31 AM
тАО01-24-2006 08:31 AM
Re: IBM branded HP SureStore 1/9 barcode reader problem
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тАО01-24-2006 08:35 AM
тАО01-24-2006 08:35 AM
SolutionLook at this document that explains the labels which the 1/9 and 2/20 series libraries were able to read:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=lpg70017&prodTypeId=12169&prodSeriesId=34115
I believe you will need either narrow or dual bar code labels.
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тАО01-24-2006 08:40 AM
тАО01-24-2006 08:40 AM
Re: IBM branded HP SureStore 1/9 barcode reader problem
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тАО01-24-2006 11:59 PM
тАО01-24-2006 11:59 PM
Re: IBM branded HP SureStore 1/9 barcode reader problem
Item # Q2001A http://h71016.www7.hp.com/MiddleFrame.asp?page=config&ProductLineId=450&FamilyId=1455&BaseId=8826&oi=E9CED&BEID=19701&SBLID=&AirTime=False
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тАО01-25-2006 04:37 AM
тАО01-25-2006 04:37 AM
Re: IBM branded HP SureStore 1/9 barcode reader problem
http://h20000.www2.hp.com/bc/docs/support/SupportManual/lpg29561/lpg29561.pdf
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тАО02-12-2006 02:50 PM
тАО02-12-2006 02:50 PM
Re: IBM branded HP SureStore 1/9 barcode reader problem
If barcode label is in 39 format and is NOT made of reflective material, reader should read it and show content on tape inventory screen.
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тАО02-13-2006 04:23 AM
тАО02-13-2006 04:23 AM