Storage Boards Cleanup
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Tape Libraries and Drives
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Issue with HP 1/8 G2 Autoloader LTO Ultrium-4 Drive

Occasional Visitor

Issue with HP 1/8 G2 Autoloader LTO Ultrium-4 Drive

The drive is connected to a HP P440ar Smary Array zero memory controller via SAS cable.



The Server 2012 R2 Host recognizes and has the latest HP drivers for the tape drive. When I open HP Library and Tape Tools its see the device. When I try to read the device I get these errors:



Waiting for I/O request to complete Pending command 3B (write buffer)


etc, and it will do this for hours and freeze and fail. Something is not reading correctly.



I have tried rebooting server, tape deck, etc



I have all of the latest drivers for windows. I tried with and without brand new LTO tapes in drive.



Any ideas on what to try??


Much appreciated!!!



Attatched a screenshot of the error I get

Occasional Visitor

Re: Issue with HP 1/8 G2 Autoloader LTO Ultrium-4 Drive

I also get this error some times:

"An error occured while accessing the device. If the device has been hot plugged or firmware updated then please try a re-scan to rediscover the device"



Which I try then sometimes it comes back and the errors just repeat.