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To make it easier to find information about HPE Storage products and solutions, we are doing spring cleaning. This includes consolidation of some older boards, and a simpler structure that more accurately reflects how people use HPE Storage.
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Library C7145 - Back Magazine is not usually recognized

giszmo2002
Collector

Library C7145 - Back Magazine is not usually recognized

Hey Pro's,

 

Please support me. I have a problem with my library C7145. The Back Magazine most of the time is not recognized even though it is in the loader. Sometimes helping a restart of the Library and the server. Approximately every 3 Reboot works.

 

  • The HP Tape Tools (4.14SR1) report no error when testing "Device Analysis"
  • The HP Tape Tools (4.14SR1) report the following error when testing "Library Exerciser"

I/O Exception (Sense Key: 5, Sense Code: 0x3B12 - 'Medium magazine removed')

 

  • The Library is the only device on the SCSI bus
  • Bay 1-6 in the Library's Front Magazine work without any problems

 

Configuration:

  • SBS 2008
  • Backup Exec 12.5 (all Patches)
  • Symantec Drivers
  • C7145 with HP Ultrium 1 / both on latest Firmware (According to TapeTools)
  • HP DL380 G6
  • LSI-1030IT HP Build

 

It would be nice if you could help me,

kind regards,

 

Manuel