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Re: Lost tape drive in Windows 2003 after reboot ESL library..

 
Niels Moesgaard
Advisor

Lost tape drive in Windows 2003 after reboot ESL library..

After reboot a fiber attach library(SAN environment)the esl robotic and drive disappear from Windows 2003 device manager, but when you force a rescan they are back again. Is there a parameter on the HBA driver that can fix this problem?
I have only seen this behavior on few installation, normally Windows automatically get the drive after some time.
11 REPLIES 11
The Spartan
Trusted Contributor

Re: Lost tape drive in Windows 2003 after reboot ESL library..

Library model??

Am not sure if this is the right doc, but I would suggest a read -

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=130&prodSeriesId=254838&prodTypeId=12169&objectID=c
00683746
If you are keen to win, you should be willing to lose.
The Spartan
Trusted Contributor

Re: Lost tape drive in Windows 2003 after reboot ESL library..

Niels Moesgaard
Advisor

Re: Lost tape drive in Windows 2003 after reboot ESL library..

Hi
The library is a ESL712e.
Is the link to the document working by you?

Regards
Niels
Marino Meloni_1
Honored Contributor

Re: Lost tape drive in Windows 2003 after reboot ESL library..

one of the behaviour may be the following
what it may occur is that some drive have a tape in, and then after a reboot, it may need more time before to present themself as ready.
the NSR have a value you can adjust as a time out for drive ready. If it is frequent that you reboot library with drive that need more time to become ready, you can change this value let's say to 30 seconds, so the drive would have time to become ready.
In this condition, all the drives will be up and online and will be presented toghether with the library.
Niels Moesgaard
Advisor

Re: Lost tape drive in Windows 2003 after reboot ESL library..

Ok, I read document.
But on the ESL712e and EML245e you manage the library by Interface Manager. You can do some changes via serial, some of the changes will be overruled by IM. The IM handle all the mapping issue. Driver used are mini port driver, and HBA are Qlogic.
The Spartan
Trusted Contributor

Re: Lost tape drive in Windows 2003 after reboot ESL library..

Host OS?
Host server ?
Firmware on the ESL712e?
If you are keen to win, you should be willing to lose.
Niels Moesgaard
Advisor

Re: Lost tape drive in Windows 2003 after reboot ESL library..

Hi
Windows 2003, latest service pack
Proliant different types DL 3xx Gx
Library latest, IM 1.80, lib.4.85, nsr 568c

Regards

Niels

The Spartan
Trusted Contributor

Re: Lost tape drive in Windows 2003 after reboot ESL library..

Hey Niels,

Seems like if you everything updated...

I hope you have updated the PSP, Qlogic HBA driver as well??

Regds.

If you are keen to win, you should be willing to lose.
The Spartan
Trusted Contributor

Re: Lost tape drive in Windows 2003 after reboot ESL library..

Niels,

do post backup software as well.
If you are keen to win, you should be willing to lose.