Storage Boards Cleanup
To make it easier to find information about HPE Storage products and solutions, we are doing spring cleaning. This includes consolidation of some older boards, and a simpler structure that more accurately reflects how people use HPE Storage.
Tape Libraries and Drives
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MOUNT REQUEST on 1/8 Autoloader

MOUNT REQUEST on 1/8 Autoloader

I have a Storage Works 1/8 Autoloader, running DataProtector 5.10 on Windows 2000. Whenever a job is running and the job needs another tape, it comes up with a "Mount Request" message and the error says "All media available on the device are used up" even though there are plenty of tapes in the media pool. I have gone thru all the settings in software and everything looks fine.
Any ideas?
2 REPLIES
Seth Pickett
Advisor

Re: MOUNT REQUEST on 1/8 Autoloader

Are the media in the media pool formated? UNder the autolaoder, select slots, and format a piece of media and try again.

Hope this helps,

Seth

Re: MOUNT REQUEST on 1/8 Autoloader

Thanks for the reply Seth.
Yes, they are formatted. I had everything working great at one point. I reloaded everything on the server after a crash and it hasn't worked right since.