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Tape Libraries and Drives
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MSL 2024

hmd_tajik
Occasional Visitor

MSL 2024

Hi firends

I Have an hp MSL2024 tape library an forget administrator Password please help me if solution for reset password

Thanks 

 

P.S. This thread has been movedfrom Your Questions Regarding Business Support Forums (Legacy BSC forum) to Tape Libraries and Drives. -HP Forum Moderator

2 REPLIES
andre80
Honored Contributor

Re: MSL 2024

have a look at this forum post http://h30499.www3.hp.com/t5/Tape-Backup-Small-and-Medium/MSL2024-disable-admin-password/td-p/1159764#.Uph6n3kx5aQ

 

sounds like the second last post should help you. if not, the fastest way is to open a support case at hp support

Torsten.
Acclaimed Contributor

Re: MSL 2024

Unfortunately for you this option is available only in factory override mode in LTT, but nobody will give you the password to enable this feature.

 

Call HP support, they can generate this emergency password for your library.


Hope this helps!
Regards
Torsten.

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