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MSL 4048 randomly rebooting

JMAN7
Occasional Visitor

MSL 4048 randomly rebooting

Only happened twice so far but our library has randomly rebooted twice over the last 3 weeks. Only thing HP support can offer at this point is to upgrade the firmware. As far as I can tell, 8.40 is the latest released although support said to upgrade to 8.80 which doesn't seem to exist.

The libary and tape tools recommends upgrading to 8.20 which was apparently pulled from release.

I've checked the release notes, there's no mention of a fix for rebooting so I am guessing the update won't do anything.

Anyone experience these random reboots?

 

3 REPLIES
Torsten.
Acclaimed Contributor

Re: MSL 4048 randomly rebooting

 

First update to 8.80.

ftp://ftp.hp.com/pub/information_storage/software/ltt/firmware/MSL4048_8.80.frm

 

If the issue still appears, consider to have a bad library controller.


Hope this helps!
Regards
Torsten.

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JMAN7
Occasional Visitor

Re: MSL 4048 randomly rebooting

Thanks for the reply. I plan on upgrading to the latest firmware however according to the release note my robotics firmware is not supported. Robotics FW is 3.10e and the release notes state 8.80 only supports robotics FW 3.20e.

Torsten.
Acclaimed Contributor

Re: MSL 4048 randomly rebooting

 

it is a bundle and should work.

 

See the comment of a specialist:

http://community.hpe.com/t5/Tape-Libraries-and-Drives/MSL4048-quot-ROB-FW-Upgrade-quot-message-after-updating-firmware/td-p/2301983


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!